Learning Deployment Specialist

Job Code- 11999 Job Title- Learning Deployment Specialist Solution Line- Talent Development, People Organisation Position type- Full Time Work Location- Gurgaon/Bangalore Working style- Hybrid GCF Level- C25 Shift Time- 12 PM to 9 PM People Manager role: No Required education and certifications critical for the role- Bachelor’s degree or equivalent years of industry experience. Required years of experience – 2+ years of relevant experience in learning operations, learning deployment, HR operations, programme coordination, LMS administration or a related operational support role. AON IS IN THE BUSINESS OF BETTER DECISIONS At Aon, we shape decisions for the better to protect and enrich the lives of people around the world. As an organization, we are committed as one firm to our purpose, united through trust as one inclusive, diverse team and we are passionate about helping our colleagues and clients succeed. INFORMATION ABOUT THE BUSINESS Aon is a leading global professional services firm providing a broad range of risk, retirement, and health solutions. Our colleagues provide clients in over 120 countries and sovereignties with advice and solutions that give them the clarity and confidence to make better decisions to protect and grow their business. GENERAL DESCRIPTION OF ROLE: The Talent Development Operations team is part of Global People Operations and supports the operational delivery of Talent Development services across learning deployment, onboarding, early careers, CPD administration, Workday Learning operations, reporting, process support and stakeholder coordination. The team enables Talent Development programmes and processes to run consistently, efficiently and at scale. It partners with Learning Development and Deployment COE teams, People Strategy, business learning teams, People Operations, HR IT, HR Service Center, Strada and internal and external partners. The Learning Deployment Specialist is responsible for the operational execution of global learning programmes, providing scalable, high-quality deployment support from the Global Capability Centre. The role supports the coordination, administration and delivery enablement of virtual and in-person learning programmes in partnership with regional Learning Deployment teams. This role operates as a back-office delivery function and supports Workday Learning administration, programme coordination, virtual session production, learner communications, mailbox management, reporting, survey administration, content maintenance and stakeholder support. The role helps ensure that deployment activities are delivered accurately, consistently and in line with agreed timelines and service expectations. The Learning Deployment Specialist partners with Senior Learning Deployment Specialists, regional Learning Deployment leads, Learning Design teams, facilitators, faculty, vendors and learners to provide reliable operational support and ensure that learning programmes are set up, communicated, tracked and reported effectively. The Learning Deployment Specialist provides back-office delivery support from the Global Capability Centre, helping ensure global and regional learning programmes are coordinated, administered and enabled effectively across virtual and in-person delivery formats.

The colleague is responsible for: Learning operations and administration Manage Workday Learning administration, including course, session and campaign set-up, enrolment monitoring, attendance management and learning data clean-up. Monitor and update programme project plans, trackers, SharePoint sites and operational documentation to support accurate programme delivery. Maintain accurate programme records and ensure learning administration activities are completed in line with agreed process standards and timelines. Programme coordination and virtual delivery support Coordinate the deployment of learning programmes across regions, ensuring key milestones, dependencies