Associate Director, Operational Excellence - Productivity

Working with Us Challenging. Meaningful. Life-changing. Those aren’t words that are usually associated with a job. But working at Bristol Myers Squibb is anything but usual. Here, uniquely interesting work happens every day, in every department. From optimizing a production line to the latest breakthroughs in cell therapy, this is work that transforms the lives of patients, and the careers of those who do it. You’ll get the chance to grow and thrive through opportunities uncommon in scale and scope, alongside high-achieving teams. Take your career farther than you thought possible. Bristol Myers Squibb recognizes the importance of balance and flexibility in our work environment. We offer a wide variety of competitive benefits, services and programs that provide our employees with the resources to pursue their goals, both at work and in their personal lives. Read more: careers.bms.com/working-with-us . The Associate Director, Operational Excellence – Productivity is responsible for driving enterprise-wide productivity, efficiency, and performance improvement across the manufacturing and laboratory network. This leader embeds a culture of continuous improvement, standardizes best practices, and ensures delivery of measurable financial and operational outcomes (e.g., COGS reduction, capacity unlock, reliability improvements, and lab throughput gains). This role has a strong emphasis on deploying and maturing Lean Labs across QC, Stability, Raw Materials, and other laboratory environments – leveling demand, establishing standard work and flow, and building tiered management and problem-solving discipline to deliver consistent, predictable, and continuously improving lab performance (SQDC+P). This role operates at the intersection of operations, quality/laboratory, finance, supply chain, and digital, translating strategy into site-level and lab-level execution. Partner/Support Fusion team Aim Points for Cash Flow, Zero Disruptions, Revenue Acceleration, and Decision Making. The Operational Excellence role creates enterprise value across four key dimensions: a. Financial Impact (Hard Value) Reduction in COGS through yield improvement, waste reduction, material cost (PPV)/negotiation/rebates, supply chain/landed cost, product design, and labor productivity/automation Increase in capacity utilization, delaying or eliminating capital investments – including unlocking hidden lab capacity through demand leveling Improved inventory turns and working capital efficiency b. Operational Performance Increased OEE (typically +5–15 points across network) Reduced deviations, batch failures, and right-first-time (RFT) losses Shorter cycle times and improved throughput, including lab turnaround/lead-time consistency Improved analyst productivity of 10–15%+ through demand leveling, standard work, and flow in laboratories c. Reliability & Supply Assurance Improved service levels (OTIF) and reduced supply disruptions Faster and more predictable product release timelines, driven by leveled lab demand and defined sample flow (rhythm wheels, trains, or defined days) Stronger resilience through standardized processes d. Capability Building & Culture Institutionalization of a continuous improvement (CI) mindset, including Lean Labs foundational and advanced elements Development of site-level CI leaders and problem-solving capability, including lab tiered management and Gemba practice Scalable deployment of best practices across the network Build/coach financial acumen for site OpEx Key Responsibilities: 1. Network Performance & Value Delivery Design and partner with BI&T to build network-level dashboards and reporting KPIs: OEE, yield, cycle time, COGS/unit, and lab metrics (% RFT, % roles/on-time, capacity utilization) Build a transparent performance management system across sites and laboratories Identify quantified savings and productivity improvements (annual targets) Attend budget reviews and align on productivity goals and