Front Line Manager - F&A - AP 4C

Front Line Manager - F&A - AP Ready to turn bold ideas into real-world impact?  At Genpact, we don’t just adapt to change, we lead it. AI and digital innovation are transforming the way businesses work, and we’re at the forefront of it. Genpact’s AI Gigafactory , our industry-first accelerator, exemplifies how we scale advanced technology solutions to help global enterprises work smarter, grow faster, and transform at scale. Whether tackling complex challenges through large-scale models or agentic AI , our breakthrough solutions tackle companies’ most complex challenges.   If you thrive in a fast-moving, innovation-driven environment, love building and deploying cutting-edge AI solutions, and want to push the boundaries of what’s possible, this is your moment.    Genpact (NYSE: G) is an agentic and advanced technology solutions company. We leverage process intelligence and artificial intelligence to deliver measurable outcomes. With a strong partner ecosystem and decades of client trust, we provide innovative solutions that transform how businesses run. Powered by a team with an active learning mindset and client centricity at its core, we deliver lasting value for the world’s leading enterprises.  Get to know us at genpact.com and on LinkedIn , YouTube , X , and Facebook .

Key Responsibilities: Lead and manage the Accounts Payable team responsible for vendor master maintenance, purchase order management, procurement issue resolution, invoice processing, invoice hold resolution, Payments, T&E, Helpdesk and AP reconciliations Oversee day-to-day operations to ensure timely, accurate, and compliant delivery of Accounts Payable services while meeting agreed service levels and business objectives Drive operational excellence by identifying process improvement opportunities, standardizing procedures, and implementing best practices across AP processes Manage end-to-end hiring activities, including interviewing, onboarding, and successfully integrating new team members into the organization Build and foster a high-performing team culture that promotes collaboration, accountability, continuous learning, and open communication Define clear team priorities, performance expectations, and deliverables aligned with organizational goals and service commitments Monitor team performance through established KPIs and operational metrics, providing regular reporting, insights, and corrective actions where required Conduct performance reviews, provide constructive feedback, and support employee development through coaching, mentoring, and career planning Establish clear goals and development plans for team members to enhance engagement, productivity, and succession readiness Develop and maintain strong working relationships with sourcing, procurement, business finance, and other key stakeholders to ensure effective cross-functional collaboration Serve as the primary point of contact for business controllers, sourcing partners, buyers, and senior stakeholders for the resolution of complex Accounts Payable and procurement-related issues Lead transition, migration, and process stabilization initiatives, ensuring seamless knowledge transfer, risk mitigation, and achievement of target outcomes Ensure compliance with internal controls, company policies, regulatory requirements, and audit standards across all AP activities Drive continuous improvement initiatives through automation, process optimization, and digital transformation to enhance efficiency, accuracy, and customer experience Support strategic decision-making by analysing operational trends, identifying risks, and recommending solutions to improve overall AP performance Managed vendor master data creation and modifications, conducted due diligence reviews, and ensured compliance with 1099 reporting requirements Performed periodic master data reviews to maintain data integrity and eliminate duplicate supplier records Ensured timely processing of payments