Coord, Scheduling

Responsible for producing schedules for Specialties, OB/GYN, Primary Care, Class Schedules, Hospital Rounding and On-Call Schedules for greater than 150 practitioners. Will also serve as department liaison to the Manager of Specialties and the Department Administrator in the areas of Access Reporting and Practitioner Template Management. Will also provide support to the integrated scheduling software project.

Ensure that physician and associate practitioners schedules are coordinated according to established guidelines in a timely and accurate manner meeting both the patients and practitioners needs to include On-Call and Rounding schedules for greater than 150 practitioners. Ensure that the data is entered in the ATSTAFF appointment scheduling system accurately and appropriately. Ensure that all practitioners schedule changes and sick calls are completed according to the Cancellation of Member Appointments by Kaiser Permanente Georgia Less than 24 hours policy and procedure and established Team guidelines. Coordinate all departmental master schedule changes. Provide a high level of customer service in managing scheduling changes and communication with members, practitioners, Primary Care and Specialty Teams, Specialty Managers and Department Managers. Provides support to Specialty Managers and Department Administrators in the area of Access Reporting and Template Management. Manages Practitioners waitlist - OB/GYN and Pediatrics only. Acts as liaison between TSPMG, ATSTAFF, Specialty Managers and Department Administrators. Present new ideas to practitioners and managers across the region to improve service and quality. Partners with the Lead MD and Clinical Supervisor for template management to enhance availability and access to the team/department.