Manager, Planning

Job Description ​ ​ The Manager, ECM  Operations, Planning   is an integral part of the team within the North American eCommerce & Customer Marketing (ECM) function. This role   bring s   structure, analytical rigor, and data integrity to how ECM   annual   planning and investment decisions are managed.   The role   owns the day-to-day management of complex Excel-based budget and planning   files,   ensures the accuracy and reliability of planning data across multiple scenarios and simulations, and translates detailed inputs into clear, stakeholder-ready analyses and visualizations.   This role will provide strategic input into the development of future technology-enabled planning solutions and support the rollout and adoption of the system across the team. ​   Essential Functions & Responsibilities    ​ ​ Planning & Budget File Management: Build, manage, and continuously improve the complex, matrixed Excel-based budget and planning files used to manage ECM   annual   investment decisions, ensuring   accuracy, consistency, and strong data integrity across inputs.   ​ Data Integrity & Quality Control: Own the accuracy, consistency, and reliability of manually managed Excel-based planning data   ​ Scenario & Simulation Management:   M anage interdependencies across planning inputs and run scenarios and simulations as priorities shift to help ensure investment decisions remain aligned to broader business strategy.   ​ Stakeholder Reporting & Visualization:   Create tailored views for different stakeholders and translate complex data into clear, compelling stories and visuals that help leadership understand planning strategy, tradeoffs, and outcomes.   ​ Template & Tool Development: Build and maintain scalable templates and tracking tools that create structure across planning routines, helping bridge current manual processes with the team's future technology-enabled planning solutions.   Rollout   across 30+ team   members, providing comprehensive training and support to ensure seamless adoption.     ​ Planning Routine Support & Recommendations: Support planning rituals and routines by providing the data, analysis, and recommendations needed to inform investment decisions and business planning conversations.   ​ Technology & Process Improvement: Help stabilize and improve current-state planning processes, reporting platforms, tools, and data processes while contributing to future reporting and   platform-development   efforts. ​       Expected Experience & Required Skills   ​ ​ Advanced Excel Mastery:   Demonstrated   experience building and managing complex, matrixed   templates   and detailed working files, including advanced formulas, pivot tables, and budget or planning tools.   ​ Data Integrity Management: Proven experience   maintaining   data integrity across complex planning, reporting, budgeting, or forecasting processes with many moving pieces and stakeholder inputs.   ​ Analytical Rigor: Strong analytical skills and comfort working with large, detailed, and   frequently   changing data sets.   ​ Scenario &   Interdependency   Management: Experience managing interdependencies and running multiple simulations or scenarios to support planning and investment decisions.   ​ Data Storytelling & Visualization: Ability to translate complex data into clear reporting, recommendations, and compelling stakeholder narratives, with strong visualization skills for leadership audiences.   ​ Attention to Detail: High attention to detail and strong standards for accuracy across planning and reporting outputs.   ​ Reporting, Tools &   Process Improvement :   Experience   helping build or improve   reporting platforms, tools,   or   data processes , including identifying pain points, recommending   practical   improvements , and supporting   change management to drive   adoption .   ​ Strong Communication Skills: Ability to simplify