Maintenance & Damage Manager

Responsible for the overall performance of the fleet services function with respect to the servicing, vehicle damage   repair   and in-fleeting/de-fleeting of rental vehicles to maximize fleet   utilization   and profitability for the City/District.

Develops, implements and communicates operating plans to maximize fleet utilization to business and company guidelines, directing and controlling the maintenance, repair and/or reconditioning of fleet vehicles, all activities relating to in-fleeting new and/or used vehicles into the rental fleet and de-fleeting vehicles to sale, auction and/or other alternative channels.   Manages performance of team members/employees against business plan by setting, communicating, monitoring and updating goals as needed for key performance indicators on a regular and consistent basis for service, damage, in-fleet and deletion, including, but not limited to, technician productivity, percent out of service, overdue idle cars, vendor cycle time, days to deletion and venue quality average grade   Forecasts, budgets and manages key financial drivers including, but not limited to, S&W per day, warranty recovery, cost per estimate and cost per deletion.   Coordinates automotive damage appraisals/repairs and all activities related to repairs and maintenance including documentation and the ordering of parts, tools, and supplies   Oversees,   manages   and   maintains   vendor relationships and workload assignment, ensuring established service levels and standards are met and that all vendor management policies and procedures are followed   At bussing locations,   oversees   the repair and/or maintenance of all   busses   for the operation.   Partners with the respective Fleet owner, District/City   Managers   and/or External Partners to prioritize the workload according to business objectives   Manages all areas of the employee lifecycle including hiring, on-onboarding, training, recognition and performance management of both managers and employees to enable a   high performance   culture supervises, develops, motivates, recognizes and evaluates the performance of manager and employee staff to enable a high performing culture.   Manages all   facets   of employee relations, including, but not limited to, implementing HR policies and practices in a consistent and fair manner,   in accordance with   Company policies and partnering with Human Resources Business Partners where   appropriate .   Provides a safe work environment by ensuring all safety policies and practices are followed and maintained     Perks   You’ll   Get:      Access to Medical, Dental, Vision, Life and Disability insurance   Eligible to   elect   other voluntary benefits   including:   Group Auto Insurance, Group Home Insurance, Pet Insurance, Legal Assistance, Identity Theft Protection, FSA, Accident Insurance, Critical Illness Insurance, and   additional   life insurance coverages   401(k) Retirement Plan with company matched contributions   Full training to learn the business and enhance professional skills   Employee discounts, including discounted prices on the purchase of Avis/Budget cars   Access to an Employee Assistance Program for services including counseling, financial and legal consultation, referrals for care service and more   Community involvement opportunities     What We're Looking For:        Organizational and prioritization skills   Financial acumen and forecasting skills   Talent management and delegation   Proven written and verbal communication skills   Excellent investigation and   problem solving   skills   Negotiation and vendor management skills   High School diploma   required ;   2-4 year   college degree preferred (or equivalent in education,   training   or experience)   Minimum of 5 years management experience of employees in related field (rental car, automotive shop or   service oriented