Telematics and Field Studies Engineer

Career Area: Engineering Job Description: Your Work Shapes the World at Caterpillar Inc. When you join Caterpillar, you're joining a global team who cares not just about the work we do – but also about each other.  We are the makers, problem solvers, and future world builders who are creating stronger, more sustainable communities. We don't just talk about progress and innovation here – we make it happen, with our customers, where we work and live. Together, we are building a better world, so we can all enjoy living in it. An exciting and rare career opportunity is open with Caterpillar Resource Industries Group in Rigid Frame Trucks (RFT) Performance and Controls team. Role supports various activities related to data generation on machines and custom data acquisition from field for solving various customer problems. Also, position supports competitive field studies that give rare opportunity to ride Caterpillar as well as competitive machines in real mine site applications. If you like traveling across the world and meeting new people while working on challenging engineering projects, you will love this job.

Lead and support the development and maintenance of telematics and operator information systems design and development on Rigid Frame Trucks, including Product Link Elite, VIMS, Supercomm, Payload, Tire Monitoring, Haul Road Monitoring, and similar systems. Develop new capabilities, technologies, and advanced features that help resolve business and customer challenges. Develop and maintain configuration files for data acquisition systems and ensure critical data flows back to Caterpillar. Support field studies to resolve customer issues or monitor machine performance. Support site performance and productivity studies. Lead efforts to drive issue resolution by working across the organizational matrix. Support and lead periodic report-outs to customers on various issues. Provide feedback to regional teams, physical availability managers, dealers, and customers on opportunities for operational improvement at sites. Provide feedback on control logic and operational improvements to autonomous teams. Drive alignment across RFT platforms to develop common controls and features that improve R&E efficiency and deliver superior customer and operator experience. Develop machine field risk mitigation/monitoring plans for pilot machines. Initiate and support New Technology Introduction (NTI) programs that influence short- and long-term product strategies. What Skills You Will Have: Technical Excellence: Knowledge of a given technology and various application methods; ability to develop and provide solutions to significant technical challenges. Machine and vehicle telematics, control systems, and software experience. Machine and vehicle testing, data acquisition, and analysis experience. Strong systems engineering knowledge, including engine, powertrain, and hydraulics. Process Management: Knowledge of business process improvement tools and techniques; ability to understand, monitor, update, control, or enhance existing business or work processes. Prior experience leading cross-functional teams in a matrix organization. Accuracy and Attention to Detail:  Understanding the necessity and value of accuracy; ability to complete tasks with high levels of precision. Analytical Thinking:  Strong analytical skills with demonstrated problem-solving ability. Effective Communications:  Ability to communicate technical information effectively with team members and others in a workgroup, as well as employees in other business units, customers, and suppliers. Demonstrated record of being a self-starter with strong technical leadership and presentation skills. Problem-Solving:  Knowledge of approaches, tools, and techniques for recognizing, anticipating, and resolving organizational, operational, or process problems; ability to apply knowledge of problem-solving appropriately to diverse situations. Project Management: