Lead II, Infrastructure Specialist

At Kyndryl, we run and reimagine the mission-critical technology systems that drive advantage for the world’s leading businesses.  We are at the heart of progress; with proven expertise and a continuous flow of AI-powered insight, enabling smarter decisions, faster innovation, and a lasting competitive edge. For our people—Kyndryls—that means doing purposeful work that powers human progress. Join us and experience a flexible, supportive environment where your well-being is prioritized and your potential can thrive.

Your role Step into the engine room of enterprise technology, where every decision you make can shape how a customer’s systems perform today - and scale for tomorrow. You’ll dive deep into complex infrastructure environments, solving challenging technical problems, designing seamless integrations and ensuring systems run reliably at every level. Your expertise across networks, endpoints and mainframes, paired with a knack for logical problem-solving and clear documentation, will guide projects from concept to execution. Your solutions will make a real impact that customers notice and remember. In this role, you’ll balance hands-on delivery with long-term strategic planning. From analyzing issues and testing solutions to automating processes and integrating across platforms, your work will touch every layer of IT infrastructure. You’ll collaborate with Architects, Technicians and Project Managers, gaining broad exposure and continuous opportunities to grow your skills and influence.

Analyze and Solve •Diagnose complex issues across servers, networks, cloud environments and systems to identify root causes •Recommend solutions that balance technical feasibility, timelines and customer priorities •Test, refine and automate processes to improve reliability, efficiency and repeatability •Assess risks proactively and implement strategies to prevent disruptions Design and Integrate •Plan end-to-end infrastructure solutions across platforms and technologies •Integrate systems in hybrid cloud and on-prem environments to ensure seamless operation •Automate workflows and processes to streamline delivery and reduce errors •Document architectures and procedures for hand-offs, knowledge sharing and operational continuity Collaborate and Deliver •Coordinate cross-functional teams including Architects, Project Managers and Technicians •Drive project delivery from initiation to completion with attention to quality and timelines •Communicate technical solutions clearly to customers and stakeholders •Build customer confidence by delivering tangible, high-impact results Grow and Advance •Expand technical expertise across cloud platforms, enterprise IT systems and emerging technologies •Earn certifications and qualifications while applying them on real projects •Pursue career paths toward Architect or Distinguished Engineer roles Your future at Kyndryl Every position at Kyndryl offers a way forward to grow your career, from Junior System Administrator to Architect. We have opportunities for Cloud Hyperscalers that you won’t find anywhere else, including hands-on experience, learning opportunities, and the chance to certify in all four major platforms. One of the benefits of Kyndryl is that we work with clients in a variety of industries, from banking to retail. Whether you want to broaden your knowledge base or narrow your scope and specialize in a specific sector, you can find your opportunity here.

You’re good at what you do and possess the required experience to prove it. However, equally as important – you have a growth mindset; keen to drive your own personal and professional development. You are customer-focused – someone who prioritizes customer success in their work. And finally, you’re open and borderless – naturally inclusive in how you work with others. Required skills and experience •Deep expertise within specific