Apprentice

Grade Level (for internal use): 05 The Team:   The Loan Platforms division of S&P Global offers an innovative suite of products for its’ clients to address   all of   their loan settlement needs.   It is the first fully operational provider of par and distressed loan closing and recordkeeping services for the primary and secondary loan markets. Through a unique combination of experienced personnel and electronic processing, hardware, and software, Loan Platforms is a single system to address market demands and support the entire life cycle of a loan.     Responsibilities and Impact:   The successful candidate will form a key part of the   Loan   Platform s team, responsible for   maintaining   the day-to-day operations of our Syndicated Loan   Market   offering, as well as supporting the questions and requests of our internal and external clients.

General support   of the Platforms   New user onboarding, account maintenance, resolution of client issues or questions, and provide walk throughs on how to   operate   within the platform.   Creation and maintenance of entity identifiers   Analysis of client administrative details and tax forms   Work with a global team responsible for front-line client services    Must consistently adhere to all internal procedures   Be pro-active in   identifying   problems. Either work with peers on a resolution or escalate them to management.   Capture and channel user feedback to the management team to   facilitate   the continuous improvement of our products and services   Ad hoc duties and projects as requested by the team leader   The role will continuously evolve depending on the candidates’ competencies to ensure challenge and growth. You will be empowered to the extent of your capacities.     Our Apprenticeship Program   The apprenticeship is a skill training program governed by The Apprenticeship Act, 1961 (India), where individuals   have the chance to partner with our industry experts, with on-the-job experience focusing on high impact work that allows you to apply and develop your skills. Networking, business   insights   and tailored learning opportunities all support your growth and development, setting you up for success as you begin your career.    S&P Global is looking to hire young fresh graduates and postgraduates, specifically 202 5   and 202 6   pass-outs, for a 12-month apprenticeship program.     What   W e’re   L ooking   F or :     Basic Required Qualifications:   Ability to think laterally ,   analyze ,   and question processes   Excellent oral and written communication skills   The requirement is in night shift Proficient in MS office   Team player   Ability to   identify   and escalate issues or concerns   Excellent prioritization skills , ability to multitask and work in a   fast paced   environment   a requirement   Eager to learn with strong analytical and problem-solving abilities   Great organizational skills are a requirement   Goal and action oriented, with ability to organize, multi-task and prioritize in a fast-paced environment   Must be able handle stressful customer situations with patience and poise   Proficient PC skills, especially in Microsoft Word and Excel.   Demonstrated knowledge and experience in working with internet-based applications   Ability to review processes and suggest improvements   About S&P Global Market Intelligence At S&P Global Market Intelligence, a division of S&P Global we understand the importance of accurate, deep and insightful information. Our team of experts delivers unrivaled insights and leading data and technology solutions, partnering with customers to expand their perspective, operate with confidence, and make decisions with conviction. For more information, visit www.spglobal.com/marketintelligence . What’s In It For You?

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