Senior Enterprise Content Management (ECM) Functional Analyst
Accenture
- Location
- Montreal, 5 Place Ville Marie, Corp
- Work model
- On-Site
- Level
- Senior
- H-1B history
- 998 approvals (FY2023)
- Posted
- Sep 11, 2026
Skills
About this role
ARE YOU READY to step up and take your technology expertise to the next level? There is never a typical day at Accenture, but that's exactly why we love it. Cloud First - Software Development is a high-performing team to join! We focus on helping clients modernize and optimize their technology ecosystems through application development, enterprise platforms, cloud transformation, digital innovation, agile delivery, and intelligent automation. We help our clients solve complex business challenges by delivering scalable, secure, and innovative technology solutions that create measurable business value. As part of our team, you'll work alongside business and technology leaders to transform enterprise content management capabilities, improve information governance, and enable more efficient digital business processes. You Are You are an Senior Enterprise Content Management (ECM) Functional Analyst with strong experience analyzing business requirements, assessing enterprise application impacts, and translating business needs into functional solutions across content management platforms. You thrive in complex environments where multiple business domains, applications, and technology teams intersect. You have a deep understanding of document lifecycle management, workflow automation, records management, content governance, and enterprise integrations. You are highly analytical and detail-oriented, with the ability to assess how business initiatives impact enterprise content repositories, document generation platforms, customer communications, metadata structures, workflows, retention policies, security models, and downstream integrations. You excel at facilitating discussions between business and technical stakeholders, identifying dependencies and risks, and translating business objectives into clear functional requirements, user stories, and acceptance criteria. Most importantly, you are passionate about delivering sustainable, scalable solutions that enhance operational efficiency while maintaining compliance, governance, and enterprise standards. The Work You will act as a key liaison between business stakeholders and technology teams, responsible for evaluating incoming business initiatives and determining their impact across Enterprise Content Management platforms and services. Responsibilities may include: Assess business initiatives, project requests, and application changes to determine impacts across enterprise content management assets and services. Analyze business requirements, process flows, and solution designs to identify required changes across ECM platforms, integrations, workflows, and repositories. Perform impact assessments related to document generation, content storage and retrieval, metadata structures, document classification, search capabilities, customer communications, and electronic signature solutions. Evaluate impacts to workflow and case management processes, retention and records management policies, governance frameworks, security controls, and compliance requirements. Define and document functional requirements needed to support business capabilities within the ECM ecosystem. Translate business requirements into ECM-specific functional specifications, user stories, acceptance criteria, and delivery backlogs. Collaborate closely with Product Owners, Business Stakeholders, Solution Architects, Developers, QA teams, and application teams to validate requirements and solution approaches. Identify implementation risks, technical dependencies, and integration considerations across enterprise systems. Facilitate requirements gathering sessions, impact assessment workshops, design reviews, and stakeholder discussions. Support testing, validation, and implementation activities to ensure solutions meet business and operational