Senior Key Account Manager - Nordics
Estee Lauder
- Location
- København V,DK-84,Denmark
- Work model
- On-Site
- Level
- Senior
- Posted
- 1h ago
Skills
About this role
Lead and Shape the Nordic KAM Team Do you have a strong track record in Key Account Management, delivering outstanding business results in a competitive and fast-paced environment? Are you a proven team builder and talent developer with a passion for the luxury beauty industry? We are looking for a Senior Key Account Manager (Nordics) to jointly lead our Nordic KAM team alongside another Senior KAM. This is a unique opportunity to share responsibility for driving commercial performance, strengthening retailer partnerships, and shaping the future of KAM leadership across the Nordics for one of the world’s most prestigious beauty companies. Estée Lauder Companies at a glance The Estée Lauder Companies Inc. is one of the world’s leading manufacturers, marketers, and sellers of quality skin care, makeup, fragrance, and hair care products. The company’s products are sold in approximately 150 countries and territories under brand names including: Estée Lauder, Aramis, Clinique, Lab Series, Origins, MAC, La Mer, Bobbi Brown, Aveda, Jo Malone London, Bumble and bumble, Darphin Paris, TOM FORD BEAUTY, AERIN Beauty, Le Labo, Editions de Parfums Frédéric Malle, KILIAN PARIS, Too Faced, Dr.Jart+, and the DECIEM family of brands, including The Ordinary and NIOD. About the Role As a Senior Key Account Manager, you will jointly lead the Nordic KAM team in Denmark & Sweden alongside another Senior KAM. Together, you will guide a talented team of Key Account Managers, KAM Coordinators, and Student Assistants, reporting to the Commercial Director. You will combine strategic leadership with hands-on account management, ensuring commercial excellence while coaching and inspiring your team. Your leadership will drive collaboration across markets, channels, and brands, and you will maintain direct responsibility for selected Key Accounts. Key Responsibilities Jointly lead and coach the Nordic KAM team, fostering collaboration and alignment across borders and retailers. Drive monthly net sales performance and forecasting, including Gross-to-Net financial management. Build and execute strategic retailer plans that maximize growth across markets, channels, and brands. Lead and optimize internal processes and workflows to enhance efficiency and cross-functional alignment. Maintain direct Key Account Management responsibility for 1–2 retailers. Ensure excellence in commercial performance, focusing on Net Sales, Gross-to-Net targets, and Retailer NPS. Build strong, trust-based relationships with key retail partners and internal stakeholders. Your Qualifications Minimum 8 years of Key Account Management experience , with a proven track record in setting and exceeding sales targets, developing trade plans, and leading negotiations. Proven leadership experience , including team development, strategy alignment, and people management under pressure. Strong sales and commercial background , ideally within premium or prestige brands or consumer goods. Experience managing multi-brand, multi-channel, and multi-country operations. Skilled in project management , with the ability to define needs and drive process improvements within a complex, matrix organization. Excellent analytical and organizational capabilities. Proficiency in Excel and BI systems (experience with SAP is a plus). Fluent in English and at least one Nordic language. Who You Are You are a charismatic, collaborative, and inspiring leader who thrives on developing people, driving results, and fostering a high-performing team culture. You lead with integrity, positivity, and adaptability - balancing commercial focus with talent development. You are data-driven, strategic, and hands-on, capable of influencing across teams, markets, and countries. You embrace collaboration and enjoy sharing responsibility to achieve the best business outcomes. At The Estée Lauder Companies, we believe in leading with