Senior Business Development Manager, Control Tower

At Flexport, we believe global trade can move the human race forward. That’s why it’s our mission to make global commerce so easy there will be more of it. We’re shaping the future of a $10T industry with solutions powered by innovative technology and exceptional people. Today, companies of all sizes—from emerging brands to Fortune 500s—use Flexport technology to move more than $19B of merchandise across 112 countries a year.

The recent global supply chain crisis has put Flexport center stage as we continue to play a pivotal role in how goods move around the world. We are proud to have the support of the best investors in the game who believe in our mission, solutions and people. Ready to tackle global challenges that impact business, society, and the environment? Come join us.

We’re hiring a Senior Business Development Manager, Control Tower to drive pipeline, award conversion, and revenue growth for Flexport’s Control Tower business across our Central region. This role will sit in Chicago, with the flexibility to travel to customers across the territory when it matters (up to 25% travel).

Flexport’s Control Tower gives customers one system to manage order management, booking management, buyer’s consolidation, and supply chain optimization. You’ll be the Control Tower subject matter expert (SME) embedded in the sales process – partnering with Account Executives and sales leadership to run customer conversations, shape the right solution, demo the technology, and price deals to win without giving away margin.

This is a consultative, value-based sell with a longer cycle than a typical transactional deal. You’ll need to get genuinely fluent in a prospect’s current supply chain, systems, and headcount so you can build a credible business case for why Control Tower is worth the switch – and defend that case on price.

• Owning Central region growth – driving customer count, Control Tower volume, and profitability across your sales regions.

• Partnering with Account Executives – joining customer calls, coaching deal strategy, and serving as the Control Tower expert throughout the sales cycle.

• Solutioning around the customer’s supply chain – understanding their current workflows, systems, and staffing well enough to design the right order management, booking management, buyer’s consolidation, or supply chain optimization fit.

• Building the ROI case – using the customer’s current software costs, headcount, and process data to quantify savings and prove out the value of switching to Flexport.

• Pricing to win, and to protect margin – leading commercial strategy on Control Tower deals so the business we close is profitable for Flexport, not just fast to sign.

• Demoing the technology – showing AEs and prospects how Control Tower works and why it’s differentiated from point solutions and manual processes.

• Translating contracts to operational SOPs - assist with SOP generation and implementation for solutions you create and deals you close.

• Converting awards into attainment – staying engaged after the deal closes so awarded volume actually ships, protecting attainment against the original award.

• 6+ years of quota-carrying sales or business development related experience, ideally in supply chain, logistics, or supply chain software.

• Consultative selling experience – comfortable running a longer, value-based sales cycle rather than a transactional