Property Claims Adjuster II (Tidewater/VA Beach, VA - WFH)

If you’re passionate about helping people protect what matters most to them at a Fortune 100 company with nearly $70 billion in annual sales, as well as innovating and simplifying processes and operations to provide the best customer value, then Nationwide’s Property and Casualty team could be the place for you! At Nationwide®, “on your side” goes beyond just words. Our customers and partners are at the center of everything we do and we’re looking for associates who are passionate about delivering extraordinary care. Territory: This role covers the Tidewater - VA Beach, VA area. Ideal Candidate Locations: The ideal candidate will live in Virgina Beach, VA or surrounding area.   This is a work-from-home position with day travel to policy locations (on average 3-4 days a week) via company vehicle (personal use, gas and maintenance included). Claims inspections will include onsite and virtual inspection. Depending on claim volume, this role may also support additional territories in a desk adjuster capacity. Occasional overnight travel may be required in this role.  Relocation assistance may be available for qualified candidates who reside more than 50 miles outside of the territory.

3-5 years of insurance field/property claims handling or adjusting experience  Solid experience/proficiency with Xactimate  Solid experience writing own estimates and handling claims start to finish  Construction background/experience - Residential, Roofing, Remodeling, Water mitigation, etc  Strong customer service competency  Strong written & verbal communication skills  PLEASE NOTE that CAT duty is a requirement of this role  Benefits Include: Medical, Dental, Vision, 401k with company match, Company-paid Pension plan, Paid time off and more!  #LI-JJ1  #LI-Remote Job Description Summary JOB SUMMARY: Investigates and resolves personal lines property damage claims via phone and face-to-face claims handling of a moderate to severe nature. Promotes and provides "On Your Side" customer service. Responsible for the handling of claims in accordance within prescribed authority and adhering to best claims practices.

RELATIONSHIP: Reports to Claims Manager   DIRECT REPORTS: None   JOB RESPONSIBILITIES: 1. Promptly and effectively handles to conclusion all assigned claims with little to no direction and oversight. Makes decisions within delegated authority as outlined in company policies and procedures. Adheres to high standards of professional conduct consistent with the delivery of superior service. 2. Determines proper policy coverages and applies best claims practices to conclude assigned cases in accordance with company guidelines. Adheres to high standards of professional conduct while providing delivery of superior claims service. 3. Opens, closes and adjusts reserves in accordance with company practices designed to ensure reserve adequacy.  Recommends Special Reserves where necessary.  In accordance with Corporate Reserving Guidelines.  Adheres to file conferencing notification and authority procedures. 4. Maintains current knowledge of insurance and applicable product/services; court decisions which may impact the claims function; current guidelines in the claims function; and policy changes and modifications. This may require attendance at various seminars and/or training sessions. 5. Maintains current knowledge of local industry repair procedures and local market pricing. 6. Submits severe incident reports, reinsurance reports and other information to claims management as needed. 7. Partners with SIU and Subrogation to identify fraud and subrogation opportunities.  Assists or prepares files for suit, trial, or subrogation. (Property/MD/Casualty). 8. Initiates and conducts follow-ups via proficient use of the  claims systems and  other related  business systems. 9. Delivers a positive On-Your-Side customer service experience to all internal, external, current and prospective