Director, SCC Operations

Domino’s Pizza, which began in 1960 as a single store location in Ypsilanti, MI, has had a lot to celebrate lately: we’re a reshaped, reenergized brand of honesty, transparency and accountability – not to mention, great food! In the rise to becoming a true technology leader, the brand is now consistently one of the top five companies in online transactions and 65% of our sales in the U.S. are taken through digital channels. The brand continues to ‘deliver the dream’ to local business owners, 90% of which started as delivery drivers and pizza makers in our stores. That’s just the tip of the iceberg…or as we might say, one “slice” of the pie! If this sounds like a brand you’d like to be a part of, consider joining our team!

The Director is the face of the Supply Chain Center, responsible for providing strategic direction, developing, documenting, and executing a comprehensive logistics and distribution plan which encompasses all functions [Production, Warehouse, Maintenance, Delivery & Service and Administration] of the Supply Chain Center, drives safety, and optimal profitability. Communicate Domino’s vision and guiding principles. Foster and build strong team, lasting relationships with stores and franchisees, and work to resolve customer concerns. Must have a high comfort level working in a diverse environment.

Establish a high level of safety awareness among the team through, communication, education, enforcement of safe work practices, building maintenance, equipment and SOPs Create a culture where exceptional people desire to work to their highest level and are appreciated for their performance and ensure the process is consistently applied across all team members, and leadership is accountable and focused Develop & implement operational controls to ensure that KPI results are effectively monitored, analyzed, and used to identify center process improvement opportunities Develop comprehensive, measurable goals using the competency model for each team leader that drive results, and provide frequent feedback via Gemba walks, “Are You Winning Boards,” routines, and PFP process Develop and executes to EBITDA annual budget, including but not limited to expense and capital budgeting, planning, inventory (asset & product - SKUs), cost controls, revenue and productivity objectives, interpretation of analytical reports/metrics, and operational execution Develop and review strategy for improving KPIs including, but not limited to safety, on-time performance, fill rate, damages, incident rates, overtime, lbs. per labor hour, and blueprint for success Ensure and manage SOP’s to ensure compliance with OSHA, DOT, EPA, FDA, Dept. of Agriculture, GMP, operation audits, company standards and policies, local, state and federal requirements Develop relationships with Franchise and Corporate teams throughout service area, positively impacting store operations Build alliances and partnerships with WRC, and support departments Utilize customer advisory boards when developing business plans and lead local advisory boards to educate and seek advice on product changes, center performance and future plans Maintain appropriate internal controls and adhere to Company policy and procedures. Ensure there are no significant deficiencies or material weaknesses, as defined by the Sarbanes-Oxley Act of 2002 Develop a center culture that thrives on clear expectations and accountability for performance results. Act in collaboration with PF to source and retain talent, support training, and development, succession planning, and consult on team member relations concerns Qualifications Bachelor’s degree in Business or a related field required, preferably in Logistics or Supply Chain fields; MBA desired 5-7 years of proven leadership in supply chain,