Head of Public Affairs

Zipline is the world’s largest and most experienced drone delivery service. We are on a mission to serve all humans equally by ensuring access to food, medicine and essential goods anytime, anywhere. We design, build, and operate the world’s largest autonomous logistics system, delivering critical supplies quickly and reliably. Today, Zipline operates on four continents, makes a delivery somewhere in the world every 30 seconds, and has completed millions of deliveries to date, including blood, vaccines, medical supplies, food, and retail products.

Our customers include the world’s largest and most prominent healthcare systems, governments, retailers, restaurants and global businesses who rely on us to save lives, reduce emissions, increase economic opportunity, and provide delivery from point A to point B as fast as possible. The drone is only 15% of what we’ve built to enable seamless, reliable, global operations.

Our system strengthens supply chains, reduces congestion, and gives people time back. With more than 140 million commercial autonomous miles safely flown, Zipline is redefining access to healthcare, consumer products, and food across the globe.

We operate at a global scale and are looking for practical problem solvers who thrive on real-world challenges and rapid growth. Our team is motivated by building systems that have a direct, meaningful impact on people’s lives and by scaling the future of logistics. We are seeking people who sculpt from first principles, enjoy facing adversity, and can do the impossible at record breaking speeds.

As Zipline’s Head of Public Affairs, you will build and lead a new function that is critical to our ability to launch, scale, build and maintainearn lasting trust in the communities we serve. You will mature our community acceptance and engagement capability into a powerful business driver that anticipates challenges, builds durable relationships, cultivates advocates, defends against headwinds, and advances Zipline’s growth goals.

Reporting to Zipline’s Chief Legal Officer, you will be accountable for building community love and excitement by evangelizing Zipline’s value and benefits, accelerating market entry and growth, reducing community friction, and preparing the company to prevail in high-stakes public debates. You will work across local communities, customersusers and merchants, first responders, civic leaders, influential organizations, key stakeholders and aligned interest groups—while partnering closely with Government Affairs, Communications, Commercial teams in market, and other community-facing functions.

• Build and lead Zipline’s Public Affairs function, including the strategy, operating model, team, tools, budget, and scalable playbooks needed to support rapid growth.

• Map the stakeholder landscape in every priority market, identify the people and organizations that shape public opinion and political outcomes, and develop plans to build trust, address concerns, and cultivate champions.

• Create enduring relationships with community members, customersusers and merchants, first responders, civic and business leaders, schools, healthcare organizations, faith-based groups, workforce organizations, and other influential institutions and voices..

• Build strategic grassroots, grasstops, and third-party advocacy networks, and activate merchant and user champions, to demonstrate Zipline’s community value, support market launches, and mobilize when the company faces opposition or controversy.

• Create scalable systems to receive, respond to, analyze, and learn from community concerns and