Finance Operations Recovery Process Specialist (US)

Anticipated End Date: 2026-09-16 Position Title: Finance Operations Recovery Process Specialist (US) Job Description: Financial Operations Recovery Process Specialist (US) Virtual: This role enables associates to work virtually full-time, except for required in-person training sessions, providing maximum flexibility and autonomy. This approach promotes productivity, supports work-life integration, and ensures essential face-to-face onboarding and skill development. Alternate locations may be considered if candidates reside within a commuting distance from an office.   Please note that per our policy on hybrid/virtual work, candidates not within a reasonable commuting distance from the posting location(s) will not be considered for employment, unless an accommodation is granted as required by law.   The  Financial Operations Recovery Process Specialist (US)  will be responsible for providing technical direction, guidance and resources to associates on a day-to-day basis. How you will make an impact: Serves as a first line resource for financial operations associates for workflow and technical related processes. Provides operational training, assists associates by answering day-to-day technical questions, monitors inventory to ensure workflow remains uninterrupted, and handles complex case research and resolution. May review and monitor associates work for quality standards. Reviews department policy and procedure manuals for accuracy and works to ensure procedures and policies are accurate and complete. May research operations workflow problems and system irregularities. Assists with the development and testing of process improvement solutions and other operational improvements.

Requires a BA/BS and minimum of 3 years related experience; or any combination of education and experience, which would provide an equivalent background. Preferred Skills, Capabilities and Experiences: Previous experience in high-volume operations (claims, customer service, enrollment and billing) strongly preferred. Proven Claims Recovery and/or Revenue Claims experience. For candidates working in person or virtually in the below locations, the salary* range for this specific position is $31.92 to $47.88 .    Location(s): Virginia    In addition to your salary, Elevance Health offers benefits such as a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). The salary offered for this specific position is based on a number of legitimate, non-discriminatory factors set by the Company.  The Company is fully committed to ensuring equal pay opportunities for equal work regardless of gender, race, or any other category protected by federal, state, and local pay equity laws.       The salary range is the range Elevance Health in good faith believes is the range of possible compensation for this role at the time of this posting. This range may be modified in the future and actual compensation may vary from posting based on geographic location, work experience, education, and/or skill level. Even within the range, the actual compensation will vary depending on the above factors as well as market/business considerations. No amount is wages or compensation until such amount is earned, vested, and determinable under the terms and conditions of the applicable policies and plans. The amount and availability of any bonus, commission, benefits, or any other form of compensation and benefits that are allocable to a particular employee remains in the Company's sole discretion unless and until paid and may be modified at the Company’s sole discretion, consistent with the law. Job Level: Non-Management Non-Exempt Workshift: 1st Shift (United States of America) Job Family: AFA > Financial Operations Please be advised that Elevance Health only accepts resumes for compensation from agencies that have a signed agreement with