Manager Partner Operations - Temp 6 Months

At adidas, every day is a chance to flip the script. An invitation to take everything we know and re-invent it. Do it better. Never settling for good enough. Every day we get up, invent, adapt, improvise, find new ways to collaborate, and do the unexpected. We’re creators, makers and doers. Helping athletes make a difference, not just in their games, but in their lives and in their world. It’s an obsession. We’ve been doing this for more than 85 years. With an unmatched history and tradition of creating iconic products, consumer connections and experiences, we’ve been defining sport culture since the beginning. And we’re never done. Come be a part of shaping the future together with us. Purpose & Overall Relevance for the Organization:

This role is a business-critical position within Digital Sales and the Partner Program, owning the end-to-end operational of one of adidas’ fastest-growing and most complex digital sales channels. The Manager Partner Operations is accountable for ensuring financial integrity, operational scalability, and partner trust across the Digital Sales ecosystem (Partner Program, Partnership Marketing & Gift Cards). The role acts as the single operational owner for partner performance, commission frameworks, and vendor financial operations. This position is designed for a highly independent professional who can navigate ambiguity, influence senior stakeholders, and take ownership in an environment where processes are evolving and not fully defined. The Manager Partner Operations will be instrumental in designing and improving operational processes that help us deliver on our company strategy in collaboration with key stakeholders in the different functions throughout the organization. The Partner Operations team would act as a central vendor management pillar for other functions within Digital Sales.

Role & Responsibilities: Partner Operations Working closely with the Senior Manager Platform Operations, design operational processes in accordance with overall methodology in collaboration with key stakeholders in the different functions throughout the company:

Monitor and improve the daily operations with key focus on achieving operational KPIs (around cancellation/delivery/return/consumer service) to ensure we meet our partners’ targets including Zalando consumer experience model, Amazon Seller Central model, etc. Support Partner acceleration team in refining a clearer operational process with respect to all business development core operations for the Partner Program channel. If needed, support the team as a project manager managing the execution and delivering a partner/carrier roll-out by effectively coordinating people and resources. Support Partner Trading team with the tools and system integration needed for accurate Partner management. Support Gift Cards channel in ensuring correct data transmission through the tech provider Support Partnership Marketing channel with their tech provider and accurate tracking of sales transactions is in place.

Vendor Financial operations & Management Day-to-day ownership of performance management, product roadmap and relationships with tech and service partners (middleware providers and others), including:

Lead financial reconciliation for vendors, including commissions, fees, and invoice validation. Drive vendor performance management, business reviews, and roadmap alignment with a strong financial and operational lens. Act as the primary interface between vendors and internal stakeholders (Finance, GBS, Legal, Procurement). Establish a trustful relationship with our vendors.

Operational excellence

Design, implement, and continuously improve scalable operational processes supporting partner growth. Lead business improvement initiatives to reduce manual work, increase automation, and strengthen controls. Support partner roll outs and new business models by ensuring operational and financial readiness. Act as a