Red Bar Manager - JW Marriott Grosvenor House London

JOB SUMMARY Responsible for bar/lounge daily shift operations and supervision of staff. Position assists with promoting the lounge, menu planning, maintains standards, assists servers on the floor during peak periods and manages property liquor inventories and controls. Strives to ensure guest and employee satisfaction while maintaining the operating budget. Accountable for enforcing all legal obligations professionally and consistently. Determines training needed to accomplish goals, then implements plan. Strengthens the food and beverage/culinary team by assisting in other outlets when needed. CANDIDATE PROFILE Education and Experience Previous experience working in bar at a supervisory level essential. • Experience of a high-volume beverage delivery • Good level of English essential • Personal license holder is preferred Skills and Knowledge: • Strong communication skills (verbal, listening, writing) • Strong technical knowledge of beverage service, beverage products/brands and financial controls such as inventory and products costs/mark up. • Personable and people orientated demeanor • Innovative approach to sales and the concept • Planning and organisational skills • Pro-active and reliable • Adaptability, and flexibility • Strong business acumen and focus on results • Strong leadership skills • Ability to multi-task and handle stress. Specific Duties The following are specific responsibilities and contributions critical to the successful performance of the position: Leading Red Bar Operations: • To ensure compliance with quality assurance standards, company standards and external regulations including department checklists, beverage presentation and the brand standard audit. Hold team members accountable and employ coaching tactics if they do not. • Drive results within the department, focusing on goals set by senior management. A focus will be on guest satisfaction measures, associate engagement, departmental revenue and department profit. • Manages team effectively to achieve department goals. Effectively communicate goals and performance expectations. • To communicate with all staff daily, by holding a briefing session on the day’s business and all information relevant to the Bar. Ensure awareness of events in the hotel. • Ensure that hourly employees have the necessary resources to effectively perform their jobs (e.g., supplies, equipment, and inventory). Job Description • Protect company tools, equipment, machines, or other assets in accordance with company policies and procedures. • Performs all duties of all Red Bar employees and assist with associates at busy times, completing shifts where required. Be a is visible leader. • To ensure that the guest's bill is recorded accurately and presented properly and efficiently. Ensure that payment is received from all guests and payment is posted through Micros. Appropriate cash handling procedures must be used. • To be responsible for the safe keeping of all keys and micros cards and ensure that relevant areas and stocks are secure at the end of shift. • To control Par level stock and inter-departmental transfers in accordance with finance and procedures every month end and administer spot checks if needed. • To take an innovative approach to continuous improvement, adapt to changes and be always productive and pro-active in all aspects. • Analyzes information and evaluating results to choose the best solution and solve problems. • Keep up to date with new ideas for improving the department - Actively researching market trends and beverage developments • Implements agreed upon beverage policy and procedures throughout the property. • Manages in compliance with all UK licensing laws. Monitors adherence to all liquor control policies and procedures. • To ensure all staff carries out their work in accordance with current Hygiene, Health and