Program Delivery Manager, Expressions Seattle

JLL empowers you to shape a brighter way .   Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong.  Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.    What this job involves: As the Program Delivery Manager for Expressions in Seattle, you will serve as a local leader in delivery and operations of the Expressions program in service of the Amazon Global Real Estate and Facilities (GREF) client. Expressions promotes an innovative mindset at Amazon, producing dynamic art experiences that exercise individual creativity, encourage invention, and strengthen teams through imaginative collaboration. At JLL, we are collectively shaping a brighter way — for our clients, ourselves, and our fellow employees. Reporting to the Senior Program Delivery Manager, Expressions, you will lead strategy and operations across all Seattle Expressions locations, managing a team of corporate arts educators delivering programming to employees while ensuring that program delivery is engaging and responsive to the needs of client and customer. What sets JLL apart is our culture of collaboration, locally and across the globe, which allows us to create transformative solutions for the real estate industry. You will own data and metrics to support clear, timely reporting while serving as a leader in curriculum development and communications across AMER, supporting the full regional team in developing programming that engages and inspires innovation. We embrace more innovative ways of working and prioritize opportunities to strengthen and advance your career. This position requires you to oversee operations of Expressions spaces in Seattle (Lab, Lounge, and Studio), including educational program strategy, staff scheduling, vendor relationships, and day-to-day space management while partnering with the Expressions SPDM to lead Expressions Lab curriculum development across AMER. We support each other's wellbeing and champion inclusivity and belonging across teams. You will serve as the primary owner of Expressions' Seattle facilities, overseeing operational needs and owning special projects as they arise while effectively communicating with internal and external stakeholders including client contacts within GREF and JLL Integrated Facilities Management FM/Program partners. What your day-to-day will look like: Collaborate with Sr. Program Delivery Manager and Expressions team members in imagining and implementing opportunities to elevate and expand the program across Seattle locations Oversee operations of Expressions spaces in Seattle (Lab, Lounge, and Studio), including educational program strategy, staff scheduling, vendor relationships, and day-to-day space management to ensure seamless delivery Oversee Seattle-based team (APDM and PDC) performance and development, providing mentorship and leadership that empowers team members to deliver strong results while fostering a collaborative culture Partner with Expressions SPDM to lead Expressions Lab curriculum development across AMER, owning processes and approvals for Expressions educational and engagement offerings that inspire innovation Serve as the primary owner of Expressions' Seattle facilities, overseeing operational needs and owning special projects as they arise including space improvements and program expansions Support Expressions Studio installations at Seattle sites, partnering with the Bellevue PDM who owns exhibition curation and program strategy to ensure cohesive regional delivery Effectively communicate with internal and external stakeholders including client contacts