GSOC Operator (WIDS)

CoreWeave is The Essential Cloud for AI™. Built for pioneers by pioneers, CoreWeave delivers a platform of technology, tools, and teams that enables innovators to build and scale AI with confidence. Trusted by leading AI labs, startups, and global enterprises, CoreWeave combines superior infrastructure performance with deep technical expertise to accelerate breakthroughs and turn compute into capability. Founded in 2017, CoreWeave became a publicly traded company (Nasdaq: CRWV) in March 2025. Learn more at www.coreweave.com.

CoreWeave is seeking a GSOC Operator to join our 24/7/365 team in Livingston, NJ. This role supports the protection of CoreWeave personnel and infrastructure, corporate offices, data centers, other monitored locations, and the physical security systems that support those environments.

GSOC Operators continuously monitor physical security and situational-awareness systems; assess, document, and coordinate response to physical security, life safety, cyber-physical, and monitoring-degradation events; execute approved access and credential workflows; and serve as a central communications hub for internal teams, onsite security, service providers, emergency responders, and other authorized stakeholders.

This role includes monitoring our wireless intrusion detection system capabilities

Operational Notice: This is a 24/7 on-site team. You will be required to commit to rotating shifts, including nights, weekends, and holidays, to ensure continuous operational coverage.

Security Monitoring & System Health

• Conduct proactive, continuous monitoring and operational checks of Genetec Security Center, CCTV, access control, intrusion detection, alarm, environmental and life-safety notification, and related physical security systems.

• Assess and validate alarms using available video, access-control, site, and contextual information; perform approved first-line troubleshooting; and escalate system faults or monitoring degradation to the responsible engineering, network, facilities, provider, or site team.

• Document, route, track, and escalate physical-security system issues and related work items through resolution, including coordinating technician access and confirming restoration of monitoring capability.

Access & Credential Operations

• Process approved physical-access and credential requests, perform required identity-verification steps, and produce, quality-check, package, ship, track, secure, suspend, or deactivate credentials in accordance with established procedures and authorization requirements.

• Conduct authorized after-hours virtual escorts and maintain continuous monitoring, communication, and documentation for the duration of each escort.

Incident Management & Emergency Response

• Serve as the initial intake and coordination point for physical-security, life-safety, cyber-physical, and monitoring-degradation events; assess available information and initiate required response actions without unnecessary delay.

• Create and maintain incident records in Ontic, assign initial GSOC severity, and initiate approved PagerDuty and private /inci escalation workflows when required.

• Coordinate the physical-security component of active incidents, including onsite response,