Phlebotomist

Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by inclusion, talented peers, comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us advance health optimization on a global scale. Join us to start Caring. Connecting. Growing together. For those who want to invent the future of health care, here's your opportunity. We're going beyond basic care to health programs integrated across the entire continuum of care. Join us to start Caring. Connecting. Growing together. Optum's Pacific West region is redefining health care with a focus on health equity, affordability, quality, and convenience. From California to Oregon and Washington, we are focused on helping more than 2.5 million patients live healthier lives and helping the health system work better for everyone. At Optum Pacific West, we care. We care for our team members, our patients, and our communities. Join our culture of caring and make a positive and lasting impact on health care for millions. Under general supervision, the Phlebotomist Float will be responsible for performing a variety of laboratory duties, including specimen collection, processing, and waived testing. This position requires excellent communication skills, detail-oriented, and a passion for providing exceptional patient care. Schedule: This is a full-time, 40-hour-per-week position Shift 1: Monday through Friday, 7:00 AM to 3:30 PM PST Shift 2: Monday through Friday, 8:30 AM to 5:00 PM PST The assigned shift will be determined by the supervisor upon hire. This position may also require participation in occasional Saturday and holiday rotations based on business needs Location: Optum-Northgate Plaza 9709 3rd Ave. NE, Seattle, WA 98115 Primary Responsibilities: Venipuncture and specimen collection: Collect blood specimens from patients using venipuncture and capillary puncture techniques promptly Maintain a clean, safe, and efficient work environment Process and prepare specimens for testing and transport Troubleshoot and resolve issues related to specimen collection, testing, and equipment Give proper patient collection instructions (i.e. urine collection, stool collection, etc.) Instruct patients in post-phlebotomy care Properly dispose of bio-hazardous and sharps materials Obtain specimens for microbiology testing Order sufficient supplies to perform the workload and rotate stock and prevent the use of outdated supplies Always follow the venipuncture standard of work (SOW) Always follow the processing standard of work (SOW) including positive identification of all patient specimens Perform waived laboratory testing: May perform waived laboratory testing Customer Experience: Interact with patients and healthcare providers in a professional and compassionate manner While registering patients, always follow the reception standard of work (SOW) Problem solves efficiently and promptly Locate missing lab orders and specimens Competent and efficient phone skills Duties integrated into all job functions: All staff members are to promote a positive and productive work environment by acting maturely and responsibly, satisfactorily performing job responsibilities, and conducting themselves professionally, courteously, and respectfully toward fellow employees, physicians and patients Must relate to other people beyond giving and receiving instructions: (a) get along with co-workers or peers without exhibiting behavioral extreme; (b) perform work activities requiring negotiating, instructing, supervising, persuading, or speaking with others; and (c) respond openly and appropriately to feedback regarding performance from a supervisor Performs all duties in a manner that