Maintenance Mechanic III, China Grove - Full Time

Be Part of an Amazing Story

Macy’s is more than just a store. We’re a story. One that’s captured the hearts and minds of America for more than 160 years. A story about innovations and traditions…about inspiring stores and irresistible products…about the excitement of the Macy’s 4th of July Fireworks, and the wonder of the Thanksgiving Day Parade. We’ve been part of memorable moments and milestones for countless customers and colleagues. Those stories are part of what makes this such a special place to work.

Keep our operation moving and make an impact every day! As a Maintenance Technician, you'll play a critical role in keeping our distribution center operating at peak performance. You'll perform preventive and corrective maintenance on material handling equipment, conveyor systems, industrial batteries, and facility infrastructure. Depending on the location, you'll also have the opportunity to work with advanced automation technologies that help power our operation.

This is a hands-on role where your skills make a difference every day. You'll diagnose and resolve mechanical and electrical issues, perform routine inspections, and help prevent downtime before it happens. Working both independently and alongside a skilled maintenance team, you'll contribute to equipment reliability, continuous improvement initiatives, and the overall success of the operation.

If you enjoy troubleshooting complex problems, working with innovative technology, and seeing the direct impact of your work, you'll thrive in this role. Every repair, adjustment, and improvement you make helps keep products moving, supports our teams, and ensures a seamless operation from start to finish.

How Our Colleagues Spend Their Day…

Our colleagues create genuine connections by starting every interaction with warmth and sincerity. They know that hospitality is a feeling—shown through a smile, a kind word, and intentional conversations that build trust and lasting relationships. When mistakes happen, they apologize authentically listening with empathy , valuing the customer's experience, and committing to making things right. They take the time to truly understand customer needs before acting. They take ownership in every situation, being proactive in finding solutions, offering helpful resources, and communicating clearly and confidently. Their full attention is always on the customer . To reassure customers, they follow through with clarity and consistency, delivering on promises and making things right when expectations aren't met. They know that excellence is shown by focusing on what matters most to the customer .

What To Expect

Diagnose equipment issues by observing, listening to, and testing operating machines to determine the need for adjustment, repair, or replacement. Troubleshoot and repair material handling equipment, including sorters, conveyors, industrial batteries, and related systems. Perform preventive and corrective maintenance on mechanical, hydraulic, and electrical components to help reduce downtime and keep operations moving. Use computerized maintenance systems to monitor, document, and report equipment usage, parts replacement, repairs, and maintenance activity. Support facility maintenance needs, including basic carpentry, plumbing, electrical work, cleaning, lubrication, and corrosion prevention.

How You’ll Make an Impact

Keep the operation running by quickly identifying equipment concerns, making repairs, and escalating issues that require vendor support. Dismantle, inspect, repair, rebuild, replace, assemble, and test equipment parts to verify that malfunctions have been corrected. Maintain and lubricate machine tools and equipment to support safe, reliable performance. Perform routine repairs and rebuilds on equipment associated with automated warehouse operations, where applicable by location. Install or recharge batteries for battery-powered material handling