Product Designer, Partnerships and Brand Experience

Thumbtack helps millions of people confidently care for their homes. Thumbtack is the one app you need to take care of and improve your home — from personalized guidance to AI tools and a best-in-class hiring experience. Every day in every county of the U.S., people turn to Thumbtack to complete urgent repairs, seasonal maintenance and bigger improvements. We help homeowners know which projects to do, when to do them and who to hire from our growing community of 300,000 local service businesses. If making an impact inspires you, join us. Imagine what we’ll build together. About the Design Team We're a tight-knit team of product designers, researchers, and content designers working closely with engineers and product managers to research, explore, and iterate on well-crafted user experiences that are innovative, engaging, and delightful. We collaborate regularly through design critiques, work sessions, and presentations to inspire and influence the direction of the product and company as a whole. About the Partnerships Team Partnerships is one of the fastest-growing areas of Thumbtack’s business and unlocking new growth opportunities through collaboration. Each new business vertical and partnership represents a unique opportunity to reach new customers and expand the value of Thumbtack’s platform. Our team operates like a startup within Thumbtack. We identify high-potential verticals, form strategic relationships, and move from concept to product by validating new ideas, defining product-market fit, and scaling what works. Some partnerships are mature and expanding while others are just beginning. Across all of them, we balance experimentation with execution to build products that create mutual value for partners, pros, and homeowners alike. This role will also help ensure Thumbtack's evolving brand system shows up consistently in both partner-facing and in-product experiences — connecting our brand into the broader product rather than treating it as a separate track.

We're looking for a Product Designer with excellent prototyping, motion, and brand/visual design skills to join our Partnerships team and to support how Thumbtack's brand system shows up across the product. This role sits at the intersection of go-to-market design and in-product brand experience: you'll pair product design sensibility with storytelling, prototyping, and polish to accelerate partnerships and go-to-market efforts, while also helping translate brand system updates — iconography, motion language, moments of delight — into consistent, high-craft product experiences beyond Partnerships alone. You'll work closely with Business Development, Sales, Go-to-Market Operations, Product, and Brand teams. This is a product design role with a twist: you'll spend more of your time than most roles in visualizing new experiences, prototyping, animation, and production design — creating interactive demos and motion-rich experiences for partners, and elevating motion and brand craft in live product surfaces. What you’ll do Lead a significant portion of our product experience and be accountable for business outcomes Conduct user research and lightweight tests to scope and prioritize product initiatives Transform a vague, ambitious idea into a compelling business and product case, secure resources, and lead execution with clear success criteria. Champion deep learnings and insights as a core metric, valuing them alongside traditional metrics to fuel smarter, more innovative product decisions. Partner with marketing, engineers, designers, data and applied scientists to ideate, prioritize and deliver great solutions for our customers and professionals Coordinate within your team and among teams at Thumbtack to ensure understanding of and alignment around projects Drive a high-impact initiative from seed to scale, ensuring sustained focus by thoughtfully sunsetting or culling initiatives that do not meet success criteria.   In order to