Director of Ticketing | Full-Time | Enmarket Arena

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Director of Ticketing | Full-Time | Enmarket Arena

Location

US-GA-Savannah

Job Post Information* : Posted Date

moments ago (9/13/2026 5:22 PM)

Job ID

2026-34679

Location Name

Enmarket Arena

Category

Fan Engagement / Ticketing

Type

Regular Full-Time

Location : Location

US-GA-Savannah

Job Post Information* : External Company Name

Oak View Group

Job Post Information* : External Company URL

https://www.oakviewgroup.com/

Location : Postal Code

31415

Location : Address

620 Stiles Ave

Job Post Information* : Post End Date

12/11/2026

Oak View Group

Oak View Group (OVG) is the global leader in premium live entertainment infrastructure and services, with a platform spanning venue development and end-to-end capabilities across venue management, hospitality, and sponsorship sales. Founded in 2015, the company serves a collection of seven world-class owned venues and a client roster of the most iconic arenas, stadiums, convention centers, music festivals, performing arts centers, and cultural institutions, spanning four continents.

The Director of Ticketing is a highly organized and detail-oriented professional who oversees the planning and execution of all ticketing operations. The Director of Ticketing will create ticketing builds for events, process orders, maintain inventory, and provide all financial reporting. Skills include leadership and participation in the development and administration of an annual budget; direct the forecast of additional funds needed for staffing, equipment, materials, and supplies; as well as direct and monitor expenditures. The Director of Ticketing is responsible for the selection, training, motivation, and evaluation of all Box Office personnel, and the management of all aspects of customer service-related tasks involving internal and external customers. This role will pay a salary of $75,000 - $95,000 and is bonus eligible. Benefits for Full-Time roles: Health, Dental and Vision Insurance, 401(k) Savings Plan, 401(k) matching, and Paid Time Off (vacation days, sick days, and 11 holidays). This position will remain open until December 11, 2026.

Enmarket Arena boasts a 9,500-seat arena with luxury suites, club seating, and first-rate food and beverage. The arena bolsters entertainment in Southern Georgia by hosting must-see national touring concerts, family shows, comedians, and more. The venue has also expanded sports in the region by introducing the Savannah Ghost Pirates, a tenant ECHL hockey team, along with presenting professional, collegiate, and amateur sporting events.

Oversee and direct the box office at Enmarket Arena and Johnny Mercer Theatre. Oversee and direct the box office at Enmarket Arena, Johnny Mercer Theatre, and Vystar Pavilion. Work with key clients to set up events, maintain seating manifests, maintain financial records, and manage the preparation, presentation, and settlement of all event box office statements. Advise and assist with the implementation, reporting, and generating of event reports. Oversee the daily, weekly, monthly, and yearly sales of tickets and entering and submitting data as required. Implement cash handling procedures for cash transactions. Develop and maintain documentation and training material on box office policies and procedures. Hire, train, schedule, and supervise ticket office staff, ensuring that all staff are fully trained in handling customer issues and explaining policy regarding ticket sales. Demonstrate excellent customer service skills and respond promptly to customer inquiries and requests. Train all box office personnel in customer service standards. Assist and greet groups or tours as they plan a trip to the Enmarket Arena for an event or