Ice Rink Supervisor | Part-Time | Angel Of The Winds Arena

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Ice Rink Supervisor | Part-Time | Angel Of The Winds Arena

Location

US-WA-Everett

Job Post Information* : Posted Date

3 days ago (8/6/2026 8:52 AM)

Job ID

2026-33878

Location Name

Angel Of The Winds Arena

Category

Guest Services

Type

Regular Part-Time

Location : Location

US-WA-Everett

Job Post Information* : External Company Name

Oak View Group

Job Post Information* : External Company URL

https://www.oakviewgroup.com/

Location : Postal Code

98201

Location : Address

2000 Hewitt Avenue

Job Post Information* : Post End Date

11/6/2026

Oak View Group

Oak View Group (OVG) is the global leader in premium live entertainment infrastructure and services, with a platform spanning venue development and end-to-end capabilities across venue management, hospitality, and sponsorship sales. Founded in 2015, the company serves a collection of seven world-class owned venues and a client roster of the most iconic arenas, stadiums, convention centers, music festivals, performing arts centers, and cultural institutions, spanning four continents.

The Ice Rink Supervisor will assist in the day-to-day management of the Ice Rink Department, serving as the primary on-site supervisor for Ice Rink Attendants, providing oversight of staff, customer service, ice activities, and programming at the Community Ice Rink ("CIR") and Angel Of The Winds Arena ("Main Rink"). They will be responsible for ensuring safe, professional, and efficient rink operations and will act as the first point of escalation for staff, guests, and user groups during daily operations. This role will pay an hourly rate of $22.00 - $25.00 Benefits for PT roles: 401(k) savings plan and 401(k) matching. This position will remain open until November 6, 2026.

Located in the heart of downtown Everett, Washington, Angel of the Winds Arena is home to the WHL's Everett Silvertips, the Edward D. Hansen Conference Center, and the Everett Community Ice Rink and is the premier destination for sports, entertainment, and community events in the Pacific Northwest. Since opening its doors in 2003, the Arena has hosted millions of guests and a wide variety of events—from high-energy concerts and thrilling hockey games to family shows, trade expos, and community celebrations. Angel of the Winds Arena is proudly owned by the Everett Public Facilities District and managed by Oak View Group (OVG), a leader in sports and live entertainment venue operations.

Provide daily supervision of Ice Rink Attendants and shift oversight, including role assignments (ice host, front desk, birthday host, etc.) to ensure adequate coverage and a positive customer service experience. Ensure positive, professional representation of the facility at all times. Assist with training, motivating, and evaluating Ice Rink staff. Respond to customer service issues, escalated guest concerns, and on-ice incidents (including injuries and safety concerns); ensure incidents are documented and reported appropriately. Enforce rink rules, policies, and safety standards during public skate sessions, drop-ins, and special events. Oversee daily cash handling procedures and ensure adherence to established financial controls. Support ice usage for all user groups and rink programs during scheduled activities, ensuring smooth execution of programs and events. Work collaboratively with hockey and skating associations during tournaments and special events to ensure successful operations. Maintain accurate records related to daily operations, incidents, staffing, and programs. Complete administrative tasks including reports, emails, and internal communications. Ensure cleanliness, organization, and safety of the