Sr. Manager, Store Operations

Description At Bath & Body Works, we believe everybody deserves to feel good. When you join us, you're part of more than an iconic fragrance and personal care brand — you become part of Gingham Nation, where people are at the center of everything we do. We believe great associate experiences create great consumer experiences. When our associates feel supported, inspired and empowered, consumers feel it. Whether you're starting your career or building your next chapter, we invest in your growth so you can learn, lead and help create feel good moments every day. The Sr. Manager, Core Operations and Inventory Management is responsible for shaping and advancing how inventory, procurement, and storage strategies come to life across the store network. This role sits at the intersection of enterprise strategy and field execution, ensuring that core operational capabilities are designed with both scale and store realities in mind. As a trusted advocate for the field, the Sr. Manager brings a deep understanding of store operations to enterprise decision‑making, balancing customer experience, associate workload, financial discipline, and operational risk. Operating with broad influence across Store Operations, Finance, Merchandise Planning & Allocation, Logistics, Procurement, and Home Office partners, the Sr. Manager plays a critical role in translating enterprise strategies into sustainable, executable operational capabilities. This leader is accountable for anticipating future operational needs, navigating complexity and competing priorities, and ensuring the organization is prepared for change—both in the near term and as the business scales. The role combines disciplined financial stewardship, data‑informed judgment, and inclusive people leadership to strengthen core processes, enable new ways of working, and develop talent. As a key leadership position within Core Operations, the Sr. Manager helps ensure today’s execution is strong while building the foundation for future growth and broader enterprise leadership responsibility. Responsibilities • Lead the end‑to‑end Inventory Management Lifecycle, including inventory processes, procurement, and storage solutions, ensuring operational excellence across the store network. • Drive large‑scale, cross‑functional initiatives from concept through pilot, rollout, and stabilization, ensuring operational readiness, clear execution, and sustained adoption. • Partner cross‑functionally with Logistics, Procurement, Merchandise Planning & Allocation, Finance, and Store Operations to design and deliver scalable solutions that improve efficiency, inventory health, and customer experience. • Use data and field insights to identify operational gaps and opportunities, developing solutions that simplify store execution, improve safety, and support sales growth. • Act as a voice for the field, actively soliciting feedback from store and field leaders and translating insights into practical, executable improvements. • Champion a customer‑ and associate‑first mentality, ensuring initiatives reduce complexity and enable store teams to focus on delivering exceptional experiences. • Manage supplies and storage budgets in partnership with Finance, ensuring disciplined spend and strong return on investment. • Lead, coach, and develop a high‑performing team, fostering a culture of accountability, agility, and continuous improvement.

Qualifications • 7-10+ years of experience leading complex projects, implementations, or initiatives in a retail, store operations, or omnichannel environment. • Demonstrated expertise in store operations and field‑based retail, with a deep understanding of the needs of a field organization. • Proven leadership experience managing, developing, and inspiring high‑performing teams, including cross‑functional partners and direct reports. • Strong project and program management capabilities, with the ability to