Customer Engineer, Google Workspace, Google Cloud (Japanese, English)

When leading companies choose Google Cloud, it's a huge win for spreading the power of cloud computing globally. Once educational institutions, government agencies, and other businesses sign on to use Google Cloud products, you come in to facilitate making their work more productive, mobile, and collaborative. You listen and deliver what is most helpful for the customer. You assist fellow sales Googlers by problem-solving key technical issues for our customers. You liaise with the product marketing management and engineering teams to stay on top of industry trends and devise enhancements to Google Cloud products. Google Cloud accelerates every organization’s ability to digitally transform its business and industry. We deliver enterprise-grade solutions that leverage Google’s cutting-edge technology, and tools that help developers build more sustainably. Customers in more than 200 countries and territories turn to Google Cloud as their trusted partner to enable growth and solve their most critical business problems.

Work with the team to identify, discover, and qualify new and potential business opportunities across the region. Imagine the clients’ future business through discovery and requirement gathering workshops. Identify key customer technical objections, and develop the strategy to resolve technical blockers. Share in-depth Google Workspace expertise to support the technical relationship with Google’s customers. Create and deliver product and solution briefings, proof-of-concept work, demos and industry solutions. Demonstrate and prototype Google Cloud product integrations in customer/partner environments. Recommend integration strategies, enterprise architectures, platforms, and application infrastructure required to successfully implement a complete solution using best practices on Google Cloud. Recommend digital transformation solutions and best practices customized for each of our customers.

Minimum qualifications: Bachelor's degree in Computer Science or a related technical field or equivalent practical experience 6 years of experience as a sales engineer or technical consultant within a cloud computing environment, or in a customer-facing role. 5 years of experience with presenting and delivering a technical pitch. Ability to communicate in Japanese and English fluently to manage local stakeholders. Preferred qualifications: Bachelor’s degree in Computer Science or an AI-related technical field. 5 years of experience in enterprise productivity, identity, and endpoint management. Experience building and deploying agentic AI automation solutions. Experience in establishing cross-pillar solutions and enterprise transformation roadmaps. Experience scaling technical enablement and mentoring Customer Engineers regionally. Knowledge of Gemini enterprise, differentiators, and enterprise data integration.