Lead Software Engineer, PKI & Cryptographic Trust Services

To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts. Job Category Software Engineering Job Details About Salesforce Salesforce is the #1 AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And innovation isn’t a buzzword — it’s a way of life. The world of work as we know it is changing and we're looking for Trailblazers who are passionate about bettering business and the world through AI, driving innovation, and keeping Salesforce's core values at the heart of it all. Ready to level-up your career at the company leading workforce transformation in the agentic era? You’re in the right place! Agentforce is the future of AI, and you are the future of Salesforce. The Experience Salesforce Data Security is seeking a Lead Software Engineer to architect, build, and scale our unified certificate Registration Authority (RA), the front door for cryptographic trust across our global multi-cloud platform. This foundational trust layer authenticates and authorizes millions of certificate issuance requests daily, securing machine-to-machine communication, workload identity, and data-in-transit for the world's most trusted enterprise cloud. You lead the technical design and delivery of a highly concurrent, multi-substrate Go codebase, stay deep in the code while mentoring senior engineers, and drive architectural consensus across a distributed system where availability and security are non-negotiable. This is an AI-first engineering team: you use advanced AI coding assistants, prompt engineering, and shared-system-context tools daily to accelerate your workflows, review code, and generate comprehensive tests, setting the standard for AI-augmented software development. What You'll Actually Be Doing Architect, build, and maintain the unified Registration Authority (RA) that serves as the single certificate-issuance front door for a global, multi-cloud platform. Design and optimize highly concurrent, multi-substrate build paths in Go, ensuring seamless deployment across diverse public-cloud environments. Develop and scale both synchronous and asynchronous certificate issuance paths using robust distributed state-machine orchestration. Implement strictly evaluated hierarchical policy engines and authorization controls to validate substrate-specific workload identity and attestation. Drive robust certificate lifecycle management and automation by integrating with and abstracting multiple public and private Certificate Authorities (CAs). Lead the team's engineering excellence by writing resilient, observable, and strictly tested code capable of surviving underlying infrastructure degradation. Instrument comprehensive telemetry, distributed tracing, and alerting to maintain stringent availability and performance service level agreements (SLAs). Act as a technical multiplier, mentoring engineers, conducting rigorous code reviews, and raising the bar for distributed systems design. Partner with Security Architecture to translate complex compliance requirements into automated, scalable software controls. Respond to and resolve complex distributed systems escalations, identifying root causes and deploying durable architectural fixes. Elevate team productivity by establishing best practices for AI-augmented software development and prompt engineering. Build and ship high-quality, production-grade software using modern engineering practices, with AI as a core part of your development workflow, pushing the boundaries of AI development tools to deliver secure, optimized, and high-quality code. Design and orchestrate complex systems where AI agents integrate seamlessly into human workflows, driving efficiency and innovation at scale. Contribute to building and maintaining shared system context, an explicit repository of system designs, constraints, and standards that enables AI to operate