Intake Coordinator, Ethics & Compliance Operations

Job Title: Intake Coordinator, Ethics & Compliance Operations Requisition ID: R027894 Job Description: Job Title: Intake Coordinator, Ethics & Compliance Operations Reporting To: Senior Director, Ethics & Compliance Operations Location:  Remote Your Mission The Intake Coordinator, Ethics & Compliance Operations will report to the Senior Director, Ethics & Compliance Operations, and will provide timely and confidential administrative support to the Ethics & Compliance team. The ideal candidate is comfortable managing ambiguity and highly confidential information with discretion in a fast-paced environment and desires to help set the tone for a culture of integrity, inclusion, and continued progress.

Monitor various reporting intake channels and process all reports received for assignment determination, including timely acknowledgement receipts, entry into the case management system, escalating reports through established triage process, and assignment to appropriate team. Track the status of unassigned matters to help ensure timely follow through and assignment. Maintain current repository of information relevant to investigations operations, including intake process, case administration, and referral procedures. Collaborate with the operations team to identify opportunities to improve intake processes, documentation, and operational workflows. Ensure accuracy, completeness, and quality of case documentation within the case management system, including following established data integrity standards, performing regular case auditing, and participating in quarterly data review activities. Serve as the initial point of contact for employee-related concerns and/or inquiries by conducting thorough and empathetic intake conversations via live calls as needed. Cultivate a strong rapport with HR Business Partners, Employee Relations, and Employment Legal with a focus on client-oriented service. Support the full Ethics & Compliance team with ad hoc tasks and/or projects as needed. Qualities We’re seeking someone who is naturally curious, eager to learn, and receptive to feedback, with a teachable mindset and a commitment to continuous growth. The ideal candidate is collaborative, adaptable, and skilled at building strong relationships while contributing positively to a team environment. Our World Activision Blizzard, Inc., is one of the world's largest and most successful interactive entertainment companies and is at the intersection of media, technology and entertainment. We are home to some of the most beloved entertainment franchises including Call of Duty®, World of Warcraft®, Overwatch®, Diablo®, Candy Crush™ and Bubble Witch™. Our combined entertainment network delights hundreds of millions of monthly active users in 196 countries, making us the largest gaming network on the planet! Our ability to build immersive and innovative worlds is only enhanced by diverse teams working in an inclusive environment. We aspire to have a culture where everyone can thrive in order to connect and engage the world through epic entertainment. We provide a suite of benefits that promote physical, emotional and financial well-being for ‘Every World’ - we’ve got our employees covered! The videogame industry and therefore our business is fast-paced and will continue to evolve. As such, the duties and responsibilities of this role may be changed as directed by the Company at any time to promote and support our business and relationships with industry partners. We love hearing from anyone who is enthusiastic about changing the games industry. Not sure you meet all qualifications? Let us decide! Research shows that women and members of other under-represented groups tend to not apply to jobs when they think they may not meet every qualification, when, in fact, they often do! We are committed to creating a diverse and inclusive environment and strongly encourage you to apply. We are committed to working with and