Project Manager - Transfer Agecency Product Change, Officer

Who we are looking for Reporting to the Client Program Manager, the Project Manager (PM) is responsible for end-to-end delivery of projects for the Transfer Agency Department, with a focus on dedicated client deliverables. As PM, you will be responsible for delivering high profile, technology-based projects to clients within an ever-changing IT landscape. There will be direct engagement with external clients, and some projects will require presentation to Risk/Compliance/Change committees and collaborating closely with senior executives in both a sponsor and stakeholder capacity. You will deal with internal stakeholders and sponsors from different locations who may have different wants/needs/perspectives and will ultimately need to bring all parties together to agree the final scope and approach in a constructive, structured and collaborative manner. The Project Manager is responsible for the project coordination within Transfer Agency, actively leading project meetings, monitoring the progress of the assigned projects and providing updated status to the business units. The PM will document issues, coordinate solutions and monitor their closure. The PM is also responsible for the coordination of testing and implementation of the project and will assist in the development of procedures, controls and training. The PM will be expected to work on several projects at one time. The Product Change team have a strong support ethos with a wealth of knowledge within the existing group.  This is an exciting team to join with constant opportunities to learn, develop, progress and work with the best in the business. Why this role is important to us You will be joining the Investment Services function that allows us to deliver a comprehensive, holistic approach to each client relationship — for asset managers and asset owners, insurance companies, and official institutions globally. It means our client-facing functions work together to bring the very best solutions and services the firm has to offer — across all of our locations, products, and capabilities. Join us if making your mark on the long-lasting client relationships we build is a challenge you are up for. What you will be responsible for As a Project Manager you will: Manage client-facing projects Liaise extensively with clients to establish exact requirements, agree solutions and define timeframes for project deliverables. Define and deliver project scope based on sponsor and stakeholder requirements, both internally and externally. Proactively identify and manage project risks, ensuring that the appropriate measures are taken to ensure that all stakeholders have an appropriate appreciation of the key risks and that the required steps to mitigate these risks are completed. Thorough documentation throughout the project life cycle including collation of all required signoffs in line with the Project Management Office. Issue tracking and management, ensuring that the appropriate stakeholders agree with the resolution steps Perform a cost/benefit analysis under the direction of the Project Owner Monitors project milestones. Track and report budgets assigned and estimates vs actuals. Report on project status and issue to business units on a regular basis. Coordinate User Acceptance Testing and implementation planning Assist with the development of the Training Program for the project Interface with other business units involved in the project and coordinates the project team and activitie across all organizations involved in the project Coordinate and engage with internal Risk and Change committees Ensure that any lessons learned are documented, agreed with sponsors and cascaded within broader Product team for learning and development.

These skills will help you succeed in this role Excellent communication and organizational skills, with strong attention to detail. Ability to work to deadlines with good prioritisation and time management. Strong problem-solving