Concierge Supervisor

As Marriott International’s flagship brand, Marriott Hotels drives innovation in our industry. Be part of a collaborative team of creative, dynamic people setting the pace in the industry. Find your place in an environment built on strong relationships where every associate is empowered to make an impact and valued for their contributions. When you become a Marriott Hotels Concierge Supervisor, opportunity awaits.

Be the “face of the hotel” - engaging and inspiring guests through each guest interaction from arrival to departure

Securely park guest cars, deliver bags and amenities in accordance with the hotel policies

Lead the concierge team in general operational tasks whilst assisting other front office associates

Be a dynamic and thoughtful supervisor by empowering and supporting your team

Escort guests to their rooms and explain all features & hotel offerings

Be an expert on the hotel and the surrounding area, know it inside and out to exceed guest expectations and fuel their curiosity

Build and strengthen relationships with existing and new customers, anticipating their needs and enabling future bookings

Plan and execute team building activities so associates feel valued for their contributions

Ensure all guest’s requirements and requests are anticipated and completed in a timely manner

Be the main point of contact for all external & internal clients for the department

Ensure you and the team uphold all company policies and procedures

A current driver’s license

Relevant experience in a similar supervisory role

Working rights in Australia

Enthusiastic to escalate your career

Self-motivated, driven and energized in a fast-paced environment

Armed with smart solutions and a can-do attitude

Exclusive staff discounts on food and beverage and hotel rooms (including all properties within the Marriott International group) for you, your family and friends

Be part of Life with the Works program where you can enjoy flexible working hours & locations, time off to pursue your passion through sabbatical leave, and paid leave during your birthday month

Grow, develop, and progress with internationally recognised training programs, unlimited strategic development and exciting career opportunities within the Marriott International group

Genuine care for associates’ physical, emotional and financial wellbeing through our Employee Assistance Program

Opportunity to receive Employee Referral Incentives and get paid for working with your friend

Work for the Largest Hotel Network in the World which values equality, diversity and inclusiveness

Marriott Hotel is part of Marriott International's Premium portfolio, which has committed to putting people first for 90+ years. Apply now!

At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.