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Content Enablement Analyst

T. Rowe Price

Baltimore, MDMid
Sign in to applyVerified
Location
Baltimore, MD
Work model
On-Site
Level
Mid
Posted

Skills

AgileJira

About this role

At T. Rowe Price, we identify and actively invest in opportunities to help people thrive in an evolving world. As a premier global asset management organization with more than 85 years of experience, we provide investment solutions and a broad range of equity, fixed income, and multi-asset capabilities to individuals, advisors, institutions, and retirement plan sponsors. We take an active, independent approach to investing, offering our dynamic perspective and meaningful partnership so our clients can feel more confident.   We believe doing the right thing for our clients and our associates is good business . With a career at the firm, y ou can expect opportunities to create real impact at work and in your community. Y ou’ll enjoy resources to support your career path, a s well as compensation , benefits , and flexibility to enrich your life. Here, you’ll find a collaborative culture that respect s and valu e s differences and colleagues who share a spirit of generosity .    Join us for the opportunity to g row and make a difference in ways that matter to you .

Role

Summary The Content Enablement Analyst will assist in advancing the Marketing Content Enablement strategy through the adoption of COPE (create once, publish everywhere) content practices, AI-enabled solutions, and business-driven approaches to content management. This role partners with business, technology, and Marketing stakeholders to pursue opportunities that improve content creation, reuse, governance, and client-experience.   The analyst understands user needs, defines requirements, translates them into user stories, and supports the development of solutions. Data collection and analysis are also key aspects of the role, generating insights that inform workflow optimization and strategic business decision-making.  Success in this role requires strong analytic and project management skills, a working knowledge of structured and reusable content principles, and the ability to influence cross-functional teams in delivering measurable business outcomes through innovation and continuous improvement.

Responsibilities

Solutions Delivery— Supports refinement activities within a product team, specifically defining and writing user stories, acceptance criteria, and user interface design for platform and product enhancements; activities to include obtaining acceptance and alignment from stakeholders for the recommended enhancements, documenting requirements along with prioritization, user acceptance testing, and working with technology teams to deliver enhancements that generate business value.  Assessing Experience— Analyzes workflow and feedback to validate that products work as desired relative to key performance indicators. Regularly reviews quantitative and qualitative performance indicators, including operational metrics, client surveys, direct client feedback, and associate feedback, escalating issues to product owners as necessary. Leverages understanding of competitive landscape to identify and propose changes to enhance experience.  Business Analytics— Provides consultative support to product owners and other stakeholders as it relates to existing and potentially new deliverables to enhance client experiences. Shares findings and provides business insight to product owners as needed. Works closely with platform analysts to interpret data and uses insight to inform necessary changes.

Qualifications

Required:   Bachelor's degree or the equivalent combination of education and relevant experience AND  2+ years of total relevant work experience  Preferred:   Excellent verbal and written communication skills   Experience facilitating projects with cross-functional working groups and stakeholders  Experience with agile project management and platforms like Rally/Jira. This includes translating business needs into requirements, prioritizing requests, and measuring outcomes.   Strong

Listing verified . Applications go through the company's official careers site.

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