Travel Manager

Floor, Embassy Vajram Onyx, Embassy Tech Village, Outer Ring Road, Devarabisanahalli, Bengaluru, Karnataka - 560103, India. Job Title - Travel Manager (OGSC Bangalore, India) Role Overview As Travel Manager, you will help shape how employees travel worldwide—making business travel easier for travelers while protecting cost, compliance, and supplier value for Otis. Reporting directly to the Director, Supply Chain, Global Travel, you will manage a global travel program with approximately $70M in annual spend and high complexity across regions. You will partner closely with internal teams and external providers to strengthen service, improve processes, and turn data into actions that enhance traveler experience and program performance. This role offers strong visibility, meaningful autonomy, and the opportunity to influence how a global organization travels every day.  (Program scope and complexity reflect the global travel program requirements including major supplier negotiations, partner markets, audit tools, and corporate card administration.)  On a typical day you will: Manage the global travel booking and support experience using the travel management platform (Navan), ensuring travelers receive consistent service across regions and partner agencies. Maintain strong working relationships with strategic travel suppliers (airlines, hotels, rental car and ground transportation providers) to support favorable outcomes for the business and travelers. Organize regular performance reviews with travel service providers and key suppliers, translating service results and traveler feedback into clear improvement actions. Monitor travel policy adoption and identify areas where travelers struggle, then implement practical improvements with internal teams and external partners. Coordinate global payment and expense workflows across the expense management tool (Concur) and the corporate card program (Citibank), helping drive compliance and reduce friction for end users. Produce clear, decision-ready reporting by analyzing large datasets and converting trends into recommendations for leadership. Lead communication and change efforts that improve how employees’ book, pay, and expense travel—creating a more seamless end-to-end travel experience. Own global sourcing initiatives for airlines, hotels, rental car, and ground transportation, leading RFP/RFQ execution, supplier evaluation, contracting coordination, and program rollout to deliver measurable savings and improved traveler experience. Contribute to program controls by helping validate that negotiated supplier terms are used accurately and that supporting audit processes are effective.  (These responsibilities align to the global program needs such as partner markets, supplier management, audit tools, and card administration.) What you will need to be successful: Minimum education: Bachelor’s degree (BA/BS) or equivalent experience. Minimum experience: 5+ years in a Travel Manager role or a similar position. Experience leading or managing a global or multi-country corporate travel program with multiple stakeholders and competing priorities. Familiar with Corporate card program (Citi Bank/Amex) Hands-on expertise with a travel management platform (Navan/Any corporate travel booking tool) and the ability to drive consistent traveler support and program adoption. Strong working knowledge of an expense management tool (Concur) and end-to-end expense processes. Working knowledge of a corporate card program (Citibank preferred), including compliance support, rebates, and delinquency monitoring in partnership with Finance. Strong analytical skills and the ability to translate complex data into clear insights, actions, and executive-level updates. Excellent communication skills and proven ability to influence outcomes in a global, cross-functional environment. Travel requirement: occasionally If you live in a city, chances