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Store Director

Albertsons

Billings, MT, United StatesStaff
Sign in to applyVerified 1h ago
Location
Billings, MT, United States
Work model
On-Site
Level
Staff
Posted
Aug 26, 2026

About this role

Why choose us? Are you ready to take the next step in your career? Join us for an exciting opportunity at Albertsons Companies, where innovation and customer service go hand-in-hand! At Albertsons Companies, we are looking for someone who’s not just seeking a job, but someone who wants to make an impact. In this role, you’ll have the opportunity to lead, innovate, and contribute to the growth of a company that values great service and lasting customer relationships. This position offers the chance to work in a fast-paced, dynamic environment that’s constantly evolving.

Main responsibilities

Lead all aspects of daily store operations to deliver sales, profitability, and customer service goals. Ensure a positive shopping experience by resolving customer concerns and promoting exceptional customer service throughout the store. Direct, coach, and develop department leaders and store associates while fostering a positive and inclusive work environment. Recruit, hire, train, evaluate, and manage store personnel, including performance management and development planning. Maintain high standards for store appearance, cleanliness, product quality, food safety, inventory management, and merchandising execution. Manage store financial performance, including labor, operating expenses, inventory control, shrink reduction, and budgeting. Ensure compliance with company policies, workplace safety standards, employment laws, payroll practices, and operational procedures. Review staffing plans and schedules to ensure appropriate coverage and efficient store operations. Build strong relationships with customers, community partners, vendors, and internal business partners.

Analyze business results, identify opportunities, and implement action plans to improve operational and financial performance.

We are looking for candidates who possess the following: Soft skills :

Strong leadership and team-building skills. Excellent customer service and relationship management abilities. Effective verbal and written communication skills. Strong coaching, mentoring, and employee development capabilities. Problem-solving and conflict resolution skills. Ability to build trust and maintain positive working relationships. Adaptability and ability to perform in a fast-paced environment. Sound judgment and decision-making skills.

High level of professionalism, integrity, and accountability. Competencies : Retail operations leadership. Performance management. Financial and business acumen. Workforce planning and scheduling. Talent acquisition and development. Inventory and shrink management. Safety and compliance management. Change management and operational execution. Customer experience management.

Strategic planning and execution. Knowledge Retail store operations and merchandising practices. Labor scheduling and payroll administration. Inventory management and loss prevention principles. Employment laws and workplace policies. Profit and loss (P&L) management. Budgeting and expense control. Customer service best practices. Store safety, food safety, and regulatory compliance requirements.

Basic accounting principles and computer applications. Abilities : Lead and motivate diverse teams to achieve business goals. Analyze operational and financial data to make informed decisions. Prioritize multiple responsibilities in a dynamic environment. Handle customer and employee concerns professionally and effectively. Communicate expectations clearly and provide constructive feedback. Maintain confidentiality and exercise sound judgment. Respond effectively during emergency situations and operational disruptions.

Work collaboratively across multiple levels of the organization. Other requirements: Extensive retail management experience with responsibility for operational and financial performance. Ability to work flexible schedules, including evenings, weekends,

Listing verified 1h ago. Applications go through the company's official careers site.

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Store Director at Albertsons, Billings, MT, United States | Yoinka