Client Services Associate Project Manager Packaging

Work Schedule Standard (Mon-Fri) Environmental Conditions Office Job Description Position Summary:       The Associate Project Manager (APM)   assists   the Project Manager in study management across the organization and various departments, proactively working with all the parties involved in the study and in timeline management, milestone   tracking   and updates to the customer.    The Associate Project Manager takes on full study management of own projects coordinating across all technical and service aspects of a project and all project related activities   through to   study completion.

Responsible for ensuring that all business activities come together   in a timely manner   to meet the customer,   business   and study requirements.   Coordination and communication of all relevant activities, both internal and   external   to ensure that all services and products are ready for the start of the study or as required by the customer.   Evaluates and   determines   the preliminary design of the study and collates all the required information   in order to   enable   an effective   delivery of the study.   Use of   appropriate project   planning tools,   forms   and processes to communicate milestones and critical path activities and responsibilities.   Works with the Master Production Scheduler to   optimize   production of clinical   supplies   balancing the customer requirements with best use of available capacity.   Creates and / or   supports creation of batch documentation / distribution set up documentation, operational documents using internal systems.   Monitors project activities and   day to day   business.   Provides   accurate   and   timely   financial forecasting/reporting and   is responsible for   revenue recognition for projects.   Timely provision of reports and other information to customers if applicable.   Ensures compliance   to   data maintenance/study filing systems and   maintains   accurate   records for all work undertaken.   Applies Good Manufacturing Principles in all areas of responsibility.   Demonstrates and promotes the   company   vision.     Minimum Requirements/Qualifications:   Requires understanding and competent use of SOPs required by company Quality standards.   Requires excellent organizational, planning, verbal,   written   and numerical skills with the ability to analyze and define solutions and manage multiple tasks to meet strict deadlines.   Requires strong and effective   communicator   with the ability to effectively present information and respond to questions from groups of managers and clients.   Requires ability to develop strong customer management skills; proactively   anticipates , understands, and responds to the needs of clients to meet or exceed their expectations.   Requires ability to learn and master all internal systems associated with projects ( i.e.   Salesforce, GPMS,   Trackwise ).     Experience required of/in:   Requires   accredited   college, university or recognized professional degree, preferably in a   health related   field.   Ideally requires 1-2 years of successful experience in project management as a Project Support Associate.   Requires strong interpersonal and communication skills to include excellent relationship building.   Requires   proficiency   in personal computer applications ( e.g.   Microsoft Word, Excel, PowerPoint, Access, Outlook).   Requires proven experience with customers in a dynamic environment.   Requires excellent communication, organizational   skills   and project co-ordination skills.

Prefer   proficiency   in   appropriate project   planning   tools   e.g.   Microsoft   Project   to communicate milestones and critical path activities and responsibilities.   Prefer in depth understanding of clinical trials.   Prefer basic understanding of Project