USLI Consulting AI Enablement (Senior Associate)

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Job description  Service Line CBS  Sub-service Line AWS  Location Taguig City, Philippines No. of positions 1  Title  USLI (Consulting – AI Enablement) – Senior  Associate    Rank 65  Grade  Type of Employment Permanent  Overall Years of  Experience 4-6 years Relevant Years of Experience 2-3 years  Requisition Date  Resource On-board Date   Required  Qualification         Position  Summary  As an Individual Contributor within USLI Consulting – AI Enablement,   • You will act as the central point of contact for Consulting AI-related inquiries, ensuring high-quality  and consistent service to a broad user base.  • You will assist Consulting practices in accessing and understanding AI governance and reporting  dashboards  • This role requires high flexibility to handle volume spikes triggered by organizational  communications and to adapt to changing priorities.  • Monitor AI tool license utilization and consumption trends.  • Notify practices when usage exceeds allocated budgets.  • Coordinate with stakeholders and connect users to the appropriate teams for issue resolution.  • Coordinate with stakeholders and connect users to the appropriate teams for issue resolution.  • Provide oversight and follow-up on requests and operational activities.

Requirement  Essential skills  • Exceptional communication skills (written and oral) for managing high-volume  email correspondence.  • Strong organizational skills with an eye for detail in tracking licenses and  compliance.  • Proficiency in MS Office (Word, Excel, PowerPoint).  • Ability to work effectively as part of a team while managing individual  deliverables  Desired  technical skills          • Experience in project coordination and supporting a Project Manager (PM) in  day-to-day operations.  • Exposure to AI tool usage and reporting.  • Flexibility to adjust to shifting priorities and evolving business needs  Desired  Behavioural  Skills  • Exceptional communication skills - both written and oral   • Demonstrate strong organizational skills and structured thinking abilities  • Maintain/update all project related trackers e.g Project plan, Risk tracker,  budget tracker etc.  • Demonstrate strong interpersonal and analytical skills  • Demonstrate an eye for detail  • Be flexible and willing to adjust responsibilities to align with developing  business needs  Other  requirements    • Flexibility to adjust to multiple demands, shifting priorities, ambiguity and  rapid change  • Responsible for supporting PM with the day-to-day management and smooth  operation of various projects.    Roles and responsibilities    Key Relationships  • EY leadership across functions, service lines and geographies  • EY Internal project teams around the world  Accountabilities    • Inquiry & Communication Management: Act as the primary point of contact for AI inquiries,  performing email triage and redirecting users to appropriate resources using standardized  templates and FAQs.  • License Management: Handle manual provisioning of licenses for AI tools (e.g., ChatGPT  Enterprise) and coordinate with license management teams to ensure proper utilization.  • Compliance Tracking: Follow up on pending compliance requirements, such as attestation forms,  and maintain accurate trackers for issued licenses.  • Operational Support: Support the development of centralized resources like SharePoint sites and  knowledge bases to standardize responses.  • Project Coordination: