Client Delivery Executive, Healthcare

As a leading financial services and healthcare technology company based on revenue, SS&C is headquartered in Windsor, Connecticut, and has 27,000+ employees in 35 countries. Some 20,000 financial services and healthcare organizations, from the world's largest companies to small and mid-market firms, rely on SS&C for expertise, scale, and technology.

Job Title: Client Delivery Executive, Healthcare Locations: Select Locations in the Unites States - Remote About the Role The Client Delivery Executive (CDE) is a senior client relationship leader responsible for building and expanding strategic partnerships with some of SS&C Health’s most important healthcare clients. Serving as a trusted advisor and executive point of contact, the CDE develops a deep understanding of each client’s business, strategic priorities, operating environment, and evolving needs. Working across health plans, pharmacy benefit organizations, and other healthcare organizations, the CDE connects client priorities with SS&C Health’s capabilities across technology, pharmacy, operations, data, and services. This role brings together the right leaders and resources across SS&C to ensure we deliver on our commitments, proactively address challenges, and continually identify opportunities to create greater value for the client.The CDE is ultimately accountable for the health and strength of the overall client relationship, including executive engagement, client satisfaction, retention, strategic alignment, and growth. Why Join SS&C SS&C combines proprietary technology with deep industry expertise to support complex financial and health care operations. Our teams design, implement, and operate solutions that help clients manage data, automate processes, and scale their businesses with confidence. You will work with industry experts, modern platforms, and evolving technologies, gaining exposure to real-world operational challenges and large-scale enterprise environments. How You Will Make an Impact  Serve as the senior relationship leader and primary executive point of contact for assigned strategic healthcare clients. Develop trusted relationships with senior executives and key stakeholders across health plans, PBMs, pharmacy organizations, and other healthcare organizations. Build a deep understanding of each client’s business strategy, market dynamics, operating model, technology environment, regulatory priorities, and long-term objectives. Establish and maintain a comprehensive client strategy and account plan that identifies priorities, relationship opportunities, risks, growth opportunities, and executive engagement needs. Serve as the voice of the client within SS&C Health, ensuring client priorities and concerns are understood and addressed across Product, Technology, Operations, Implementation, Sales, Finance, and other teams. Provide executive oversight of the overall client experience and ensure SS&C consistently delivers against contractual commitments, strategic priorities, and client expectations. Proactively identify relationship, operational, delivery, and commercial risks and mobilize the appropriate internal leaders before issues materially impact the client. Lead executive governance, business reviews, strategic planning sessions, and other senior-level client interactions. Coordinate executive sponsorship and ensure appropriate SS&C leadership engagement across the client relationship. Partner with Product and Technology leaders to connect client priorities with SS&C Health’s product strategy, roadmap, and investment areas. Maintain strong knowledge of the healthcare market, including payer operations, pharmacy and PBM dynamics, healthcare technology, regulatory trends, and emerging client needs. Identify opportunities to expand the relationship by connecting client business challenges with additional SS&C Health capabilities and solutions. Partner closely with Sales on account growth while maintaining primary focus