NPI Program Manager

Are you energized by building the systems and AI-powered workflows that make program management teams dramatically more effective? We are seeking an experienced NPI Program Manager to join the New Product Introduction (NPI) team in a role focused on increasing the productivity, scale, and depth of our NPI Program Managers through data systems, automation, and applied AI.  In this Redmond-based role, you will lead the design and deployment of tools, structured data sources, and agentic AI solutions that help PMs run multiple Hardware programs in parallel with stronger risk foresight and pattern recognition. This is not a traditional NPI execution role — your "program" is the leverage and effectiveness of the broader PM function. You will operate at the intersection of program management, data systems, and applied AI, owning solutions end-to-end in a collaborative, fast-paced environment.  Microsoft’s mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others, and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond.

Cross-Functional Leadership: Lead engagements with engineering, data, and leadership stakeholders; drive end-to-end delivery of products and workflows from problem framing through adoption and measurable impact.  Scale & Adoption: Establish reusable platforms, dashboards, and automations that scale across the product portfolio; influence PM operating norms and drive change management to ensure adoption.  Data Foundation: Own the data model and information architecture that consolidates fragmented NPI inputs (Program POR, supplier/manufacturing data, engineering trackers, meeting notes) into clean, queryable sources of truth.  Risk Foresight & Pattern Recognition: Deliver portfolio-level tooling that surfaces risks earlier and highlights cross-program patterns, enabling leadership to make mitigation decisions that balance business and operational objectives.  Applied AI & Automation: Architect and ship LLM-based and agentic workflows for status synthesis, risk surfacing, action tracking, and cross-program reporting; set the technical patterns and guardrails others build on.  Continuous Improvement: Contribute to the identification of opportunities for process improvements in new product introduction. Help execute strategies to enhance efficiency and quality in product development, production, and supply chain readiness.

Required/Minimum Qualifications: Bachelor's Degree Engineering, Supply Chain Management, or related field AND 2+ years experience in engineering, manufacturing, operations, program management, hardware development, or consumer electronics. OR equivalent experience in engineering, manufacturing, operations or a related area. Other Requirements: Ability to meet Microsoft, customer and/or government security screening requirements are required for this role. These requirements include but are not limited to the following specialized security screenings: Microsoft Cloud Background Check: This position will be required to pass the Microsoft Cloud background check upon hire/transfer and every two years thereafter.

Master's Degree Engineering, Supply Chain Management, or related field AND 3+ years experience in engineering, manufacturing, operations, program management, hardware development, or consumer electronics. OR Bachelor's Degree Engineering, Supply Chain Management, or related field AND 5+ years experience in engineering, manufacturing, operations, program management, hardware development, or consumer electronics. OR equivalent experience in engineering, manufacturing, operations or a related area.  Proven track record shipping internal tools, automations, or AI