Network Operations Technician (Data Centre, Johor)

Job Title Network Operations Technician (Data Centre, Johor) Job Description Summary The Network Operations Technician team is responsible for onsite supervision of telecom dark fiber deployment, ISP commissioning, and network operations across the Data Centre campus, spanning both project delivery and live operations phases. The Team shall be responsible for supervising vendor work progress, telecom fiber deployment, and high-risk activities, while reporting risks and schedule status to stakeholders. The team provides onsite support during maintenance, incidents, and live data hall activities, ensuring strict adherence to SOPs/MOPs and assisting with troubleshooting, migrations, and decommissioning projects.

Supervise and feedback Telecom dark fiber deployment progress at Data center campus ingress   Supervise and feedback Telecom troubleshooting progress at remote relay/OLA / fiber break location    Monitor and feedback   high risk   activity along Telecom's diverse dark   fiber ,   External   building   and internal building fiber route to   datahall   Monitor and feedback ISP service provider system commissioning progress   Supervise and feedback daily onsite project work progress across multiple project locations   Ensure vendor's work is   ontrack   within project schedule   Ensure onsite project risk and issues are feedback regularly to stakeholders   Ensure strict adherence and compliance of onsite work to network internal SOP/ technical standards   Provide regular reporting on progress as   required   (move, change, support   request )   and develop continuous improvement capabilitie s   Coordinate related administrative matters to ensure vendor's smooth entry into site for work   Ensure onsite project risk has been highlighted promptly and execution of solution   Participate in various site surveys and pre-work to   establish   a clear project work plan   Provide onsite support during scheduled maintenance / change events   Supervise and feedback site progress during network   high risk   activity, vendor working in SC room   Troubleshoot and resolve hardware, network, and connectivity issues   in a timely manner .   Conduct network preventive inspections to reduce downtime and operational risks.   Monitor and respond promptly to network alerts and incidents and provide first response   accurate   update   Oversee day-to-day network operations   onsite ,   ensuring alignment with business and compliance requirements.   Ensure adherence to Standard Operating Procedures (SOPs) and Methods of Procedures (MOPs).   Support and lead small-to-large scale projects, including migrations and expansions.   Responsible for setting up the network remote working environment.   Conduct on-site upgrade work for the switch / debugging work .   Assist   in troubleshooting optical cable faults.   Assist   network engineers in troubleshooting network faults and   determining   the root cause .   Oversee and supervise vendors working in live   supercore   network data hall .   On-site management of network decommissioning   project .

3 years of experience preferably in Data Centre or Critical infrastructure industry Understanding of splicing, and an understanding of how to maintain and operate within a manhole, vault, or handhole environment.  Knowledge of telecommunications testing equipment from microscopes and power meters to OTDRs.  Knowledge of telecommunications testing standards and procedures from length, wire-mapping and bit error rate to power, delay, loss, reflectance and dispersion.  Must have the ability to communicate effectively.  Industry standard certifications are advantageous.  Flexibility to support after office hours during incident  Willingness to travel across multiple sites (up to 40-50km apart)        INCO: “Cushman & Wakefield”