General Manager

JLL empowers you to shape a brighter way .   Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong.  Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.    What this job involves:  Lead one of the region's most distinctive properties as General Manager of Union Depot, a historic transportation hub transformed into a vibrant event center and retail destination. In this high-visibility role, you'll oversee all management, operations, specialty leasing, marketing, and financial aspects of this unique venue that serves as both an active station and the community's premier event space. This position requires an assertive, professional leader with a proven track record managing larger teams and complex retail operations, who can seamlessly navigate relationships with on-site personnel and diverse stakeholders. The Property Management teams spearheads events such as children's programming to wellness activations and works closely with retail tenants. As GM, you will ensure this architectural landmark is well maintained and remains an anchor for the community. What your day-to-day will look like: Operations and Marketing Management Maintain safety, cleanliness and integrity of all areas of buildings, systems and equipment for all property users Prepare team to respond in emergency and crisis situations Have thorough knowledge of area market including all competitive properties and area demographics Maintain an appropriate level of involvement in community affairs representing both the property’s interest and the interest of JLL Enforce all tenant lease requirements Manage the activities of the property’s marketing manager in conjunction with the regional marketing manager Leasing Work in conjunction with property’s leasing agent to execute new and renewal leases to meet or exceed client objectives Direct activities of specialty leasing function to optimize temporary tenant and cart occupancy to maximize property revenue Maintain an effective working relationship with the property’s leasing specialist to ensure budgeted leasing activity occurs Negotiate all tenant rent reduction or termination requests the property’s leasing agent to ensure budgeted leasing activity occurs   Accounting Develop and implement an annual business plan to achieve budgeted net operating income for property Manage property’s capital expenditures to budgeted levels Direct the preparation and implementation of all annual financial reports including the annual budget, management plan, marketing plan, marketing budget, and annual report Direct the preparation and submission to asset manager of all monthly/quarterly financial reports, forecasts and sales reports Monitor the collections of all rents and execute appropriate collection process   Client Relationship Establish and maintain an effective working relationship with the property’s asset manager Function as primary point of contact to asset manager for all issues relating to the property Interact frequently with property’s regional managers and leasing team to ensure consistent high quality interaction with asset management firm Formally communicate as appropriate with asset manager to inform him/her of activities at the property to enhance his/her opinion of the quality of management services delivered by JLL   Employee Management Direct and supervise the activities of all property employees Develop a personnel action plan for each direct report to identify opportunities for further career development.  Ensure that all supervisory employees do the same for their direct