Lead Software Engineer

Being good neighbors – helping people, investing in our communities, and making the world a better place – is who we are at State Farm. It is at the core of how we operate and the reason for our success. We're moving with urgency to become a Next Gen Good Neighbor, with technology that strengthens human connections and enhances the customer experience. As an employee, you'll spend less time navigating systems and more time applying judgment, empathy, and expertise in the moments that matter most.   HYBRID  Qualified candidates must live within a  180-mile radius  of a hub location listed below and should plan to spend time working from home and some time working in the office as part of our hybrid work environment . HUB LOCATIONS: Bloomington, IL; Richardson, TX; Atlanta, GA; or Tempe, AZ SPONSORSHIP:   Applicants for this position are required to be eligible to lawfully work in the U.S. immediately; employer will not sponsor applicants for U.S. work authorization (e.g. H-1B visa) for this opportunity. Grow Your Skills, Grow Your Potential Responsibilities The Digital Experience (DE) Resiliency & Availability team is seeking two experienced Lead Software Engineers to improve the reliability, resiliency, and engineering effectiveness of critical customer-facing digital experiences. These roles work horizontally across DE, partnering with engineering teams and technology leaders to solve complex reliability challenges, strengthen engineering practices, and reduce customer impact from disruptions. This is an opportunity to apply deep technical expertise beyond a single product or application and influence how resilient software is built and operated across Digital Experience.

Both roles are hands-on technical leadership positions that work across engineering teams to solve complex problems and improve how applications are built and operated. The positions have two complementary focus areas: Engineering Excellence, focused on helping teams improve engineering practices and operational maturity; and Reliability Improvement, focused on using engineering telemetry and hands-on problem solving to improve customer-visible availability and performance. Candidates may be considered for either role based on their experience and interests. Partner with engineering teams to design, build, troubleshoot, and improve resilient, highly available production systems. Provide hands-on technical leadership and consulting across product teams, using engineering expertise to diagnose complex problems and guide implementation of sustainable solutions. Apply Site Reliability Engineering (SRE) principles to improve availability, performance, observability, incident readiness, and operational maturity. Use observability and distributed tracing to identify failure patterns, troubleshoot dependencies, measure customer impact, and drive data-informed reliability improvements. Assess engineering practices and coach teams on automated testing, deployment readiness, monitoring and alerting, production support, and other engineering best practices. Participate in production incident analysis and post-incident reviews, identifying root causes and driving corrective actions that prevent recurrence. Build tooling, automation, dashboards, and AI-assisted engineering capabilities that identify risk earlier and improve engineering effectiveness. Support resiliency exercises, performance testing, GameDays, chaos testing, and other practices that validate how applications behave under failure or degraded conditions. Collaborate with engineers, architects, SRE and platform teams, and technology leaders across organizational boundaries while mentoring engineers and influencing technical direction.

Required Skills and Experience Significant hands-on software engineering experience designing, developing, testing, deploying, troubleshooting, and supporting production applications using modern programming languages such