Service Risk Analyst - VP

Investor & Issuer Services (IIS) Risk is part of Services Risk, which also encompasses Trade Risk, Payments Risk, and Liquidity Management Services (LMS) Risk. Services Risk is a group within Banking & International Risk (BIR), reporting to the BIR CRO. The group is organized primarily along product lines, with cluster representation in support of the overall product focused approach. Its staff is a mix of credit and product risk specialists. Teams are located in the US, UK, Ireland, Singapore, Hong Kong, and India. Investor & Issuer Services Risk coverage spans the following Services products: Investor Services: Custody, Funds Services, and Securities Finance Issuer Services: Agency & Trust, Depositary Receipts The successful candidate for this particular role will provide independent 2nd line of defense (2LoD) risk oversight of the Investor & Issuer Services (IIS) businesses and contribute to enhancing Services Risk’s engagement in Digital and Artificial Intelligence (AI) related initiatives. What you’ll do: Reports to the Global IIS Risk Head, providing primary support to the IIS Risk leads in the EMEA & APAC Clusters. Provide independent risk oversight of Investor & Issuer Services activities via participation in key governance forums (e.g., Deal Reviews, Fiduciary meetings, Risk & Control forums) and ongoing partnership with business colleagues on new product initiatives and ad hoc risk matters. Provide robust support and challenge to the IIS businesses on credit facilities and credit consumption, and portfolio monitoring and reporting required for the products offered. Partner with, and constructively challenge, business management on the different risk stripes (e.g. credit, operational, fiduciary, reputational) impacting Investor & Issuer Services. Support oversight of IIS Digital Asset initiatives, partnering with 1st line of defense (1LoD) and 2LoD stakeholders to ensure adherence with Citi’s risk appetite. Constructively partner Investor & Issuer Services on their development of Artificial Intelligence (AI) solutions, championing the utilization of AI productivity tools while ensuring alignment with Citi’s AI governance framework. Collaborate with other 2LoD functions (Independent Compliance Risk Management (ICRM) and Operational Risk Management (ORM]), Legal, and In-Business Risk colleagues to establish product boundaries and ensure a robust risk and control environment. Support regulatory remediation initiatives, internal audits, and regulatory examinations. Support IIS Risk’s Global Product Leads, and members of the wider Services Risk team, on global initiatives and ad hoc risk matters. What we will need from you: Solid banking or financial services experience, with a strong background in risk management, audit, or control functions. Excellent knowledge of Banking, Markets and/or Services products, in particular Custody, Funds Services, Securities Finance, Agency & Trust (Corporate Trust), and Depositary Receipts Willingness and capability to work towards achieving Citi Credit Officer designation within an agreed timeframe is desirable. Direct experience of enterprise risk management frameworks, policies, and risk appetite concepts is an advantage Strong foundational knowledge of emerging technologies, including Distributed Ledger Technology (DLT)/Blockchain and Digital Asset solutions (e.g. Digital Asset Custody) preferred Familiarity with risk management frameworks governing AI and Digital Asset initiatives Fiduciary Risk experience is a strong plus Proven track record of senior business engagement, with the ability to influence, collaborate, and challenge first-line colleagues as a "trusted partner." Experience interacting with regulators and internal auditors is a plus. Strong analytical and problem-solving skills, with a demonstrated ability to identify, escalate, and resolve complex risk issues in a timely manner. Self-starter with the ability to work independently in a fast-paced,