Staff Engineer - Infrastructure

IND Senior Engineer, Infrastructure - GCC034 We’re determined to make a difference and are proud to be an insurance company that goes well beyond coverages and policies. Working here means having every opportunity to achieve your goals – and to help others accomplish theirs, too. Join our team as we help shape the future. Job Title: Storage and Resiliency    Location:  Hyderabad India (Hybrid)  Department:  Infrastructure as a Service (IaaS)  Reports To:  Infrastructure as a Service Team  Yrs. Of Experience: 6-9 yrs   Overview   We are seeking a highly skilled and motivated engineer to serve in our Infrastructure as a Service (IaaS) organization supporting Storage and Resiliency. This role is ideal for a seasoned professional with deep expertise in enterprise storage, backup, replication, disaster recovery, cyber recovery, and recoverability operations across a large scale environment. The ideal candidate will guide junior engineers and drive operational excellence across storage, backup, and resiliency services.

Storage & Backup Administration   Install, configure, and maintain enterprise storage, backup, replication, and recovery platforms across private and public cloud environments  Manage lifecycle activities including provisioning, capacity management, upgrades, technology currency, and decommissioning  Monitor storage and backup platform health, performance, availability, recoverability, and capacity through observability capabilities  Perform troubleshooting and root cause analysis for storage, backup, replication, and recovery incidents  Implement platform security hardening, retention standards, access controls, and compliance requirements  Manage storage provisioning, snapshot policies, backup schedules, replication policies, recovery tests, and service reporting  Resiliency & Cyber Recovery   Lead disaster recovery, recoverability validation, backup restoration, replication testing, and operational readiness activities  Partner with Cybersecurity and application teams to support cyber recovery capabilities and recoverability objectives  Drive improvement plans for backup success, restore performance, data protection coverage, and resiliency gaps  24x7 Operations & Incident Management   Support 24x7 storage and resiliency operations including capacity, backup operations, restore support, and vulnerability remediation  Oversee incident response, root cause analysis, problem management, and service restoration for storage, backup, and recovery services  Mentorship & Collaboration   Mentor junior engineers and foster a culture of continuous learning and technical excellence  Collaborate with cross-functional teams including compute, network, security, application, disaster recovery, and service management teams  Operational Excellence   Ensure high availability, scalability, security, recoverability, and compliance of storage and resiliency environments  Develop metrics for capacity, performance, backup success, restore performance, replication health, and recoverability compliance  Qualifications   Strong enterprise storage and backup operations experience in large scale environments  Experience with NetApp, SAN, NAS, object storage, backup platforms, replication, and disaster recovery technologies  Knowledge of backup policies, retention standards, recovery testing, cyber recovery, and recoverability objectives  Scripting and automation experience with PowerShell, Python, Ansible, Terraform, or vendor automation tools  Storage and backup capacity management, performance troubleshooting, vulnerability remediation, and technology currency experience  Networking fundamentals including TCP/IP, DNS, NFS, SMB, Fibre Channel, iSCSI, and firewall concepts  Logging and monitoring tools such as Splunk, vendor management tools, Prometheus, or equivalent  Experience with virtualization and/or cloud platforms including VMware, Nutanix, AWS, or GCP  About Us