System Development Engineer, Leo Secure Communications Team

Amazon Leo is Amazon’s low Earth orbit satellite network. Our mission is to deliver fast, reliable internet connectivity to customers beyond the reach of existing networks. From individual households to schools, hospitals, businesses, and government agencies, Amazon Leo will serve people and organizations operating in locations without reliable connectivity. We're looking for a Systems Engineer to operate and improve the OTA and security feature rollout process that delivers software updates to all Leo Satellites. You'll be hands-on with every release — preparing rollout plans, monitoring deployments, triaging field issues, and ensuring all hardware variants receive the right updates safely. This role is ideal for someone who thrives in operational environments where attention to detail and methodical execution directly impact customer experience. You'll develop deep expertise in Leo fleet behavior, firmware compatibility, and large-scale deployment operations. Export Control Requirement: Due to applicable export control laws and regulations, candidates must be a U.S. citizen or national, U.S. permanent resident (i.e., current Green Card holder), or lawfully admitted into the U.S. as a refugee or granted asylum. Key job responsibilities What you'll do: - Execute OTA and Security Operation rollouts end-to-end, preparing rollout plans, configuring device targeting and eligibility rules, staging deployments, and monitoring progress through GA - Monitor fleet health during rollouts, tracking success/failure rates, device telemetry, and key health indicators, and escalating anomalies per established runbooks - Triage deployment failures and stalled updates, diagnosing root causes (connectivity issues, firmware incompatibilities, crash loops) and coordinating resolution with firmware and operations teams - Maintain and improve rollout runbooks, SOPs, checklists, and go/no-go decision criteria - Build and maintain operational dashboards and reports for rollout status, fleet coverage, and update adoption metrics - Automate repetitive operational tasks, scripting rollout preparation, health checks, and reporting to reduce manual toil and human error A day in the life Come work at Amazon! We need people who want to join an ambitious program that continues to push the state of the art in space-based systems design. Come help us solve the difficult and rewarding development challenges in building highly reliable, power efficient and low-cost satellite avionics!