Vehicle Inspection Manager

ADESA, is a Carvana owned company, currently operating over 50 locations throughout the US. Our auto auctions, some up to 200 acres, provide a wide array of vehicle services including repair & reconditioning, auction remarketing, and many of our sites serve as market hub distribution centers. Our inventory comprises hundreds of thousands of vehicles across North America from retail to commercial, OEM & more.

We work in a service industry and embrace a “we” versus “I” culture – help others, and they will help you. Our industry is fun, fast-paced, and competitive – and filled with the best people who are passionate about what they do.

We’re excited about the future! As an industry leader, ADESA is poised for a multi-year expansion including huge investments in facilities, massive sales growth, and an ever-increasing inventory of vehicles! We are looking for great people who want to take this journey with us! Get a sneak peek into life at ADESA!

Role and Team

The Vehicle Inspection Manager is responsible for developing and directing a high-performing team that will exceed expectations and provide exceptional customer service experience. You will maintain a strong understanding of operational needs and processes. This position will report to the manager designated by the General Manager.

• Act as the at-auction point person for vehicle inspections

• Influence and lead others as a people, customer, and business manager

• Support financial growth by participating in financial statement review

• Develop strong partnerships with corporate teams to implement and ensure compliance with all company initiatives, policies, and procedures

• Support operational administration to move vehicles through the process with strong understanding of processes, collaboration across the organization and communication internally

• Engage with customers and employees in a transparent, reliable, and positive manner

• Demonstrate knowledge of products and services and maximize our technology

• Know, practice, and ensure that company policies, procedures, and applicable state and federal laws are always followed

• Possess a thorough understanding of the systems that are used daily to complete inspections and achieve internal and external Service Level Agreements (SLA).

• Responsible for driving operational performance of the inspection team.

• Responsible for input and development of Key Performance Indicators (KPI) within the group to ensure operational and financial goals are accomplished within the designated region.

• Directly responsible for coordinating Vehicle Inspectors to complete tasks as directed by management.

• Directly responsible for developing teams capable of delivering exceptional inspection services. Oversee the direct efforts to train, motivate, coach, counsel, and mentor Vehicle Inspectors, including conducting performance management activities.

• Perform coaching with direct reports regularly.

• Ensure proper follow-through on all directives, bulletins, and schedules from designated manager, or other corporate sources.

• Conduct employee meetings frequently to communicate Company and department issues and build teamwork among the employees. Maintain a good flow of communication.

• Evaluate expenses, ensuring staffing levels are consistent with workloads and expenses are legitimate business purposes and in accordance with ADESA policies and standards.

• Conduct interviews and hire.

• Develop and maintain positive