Business Processes Chief Consultant
SAP
- Location
- New York, NY, US, 10001
- Work model
- On-Site
- Level
- Mid
Skills
About this role
We help the world run better At SAP, we keep it simple: you bring your best to us, and we'll bring out the best in you. We're builders touching over 20 industries and 80% of global commerce, and we need your unique talents to help shape what's next. The work is challenging – but it matters. You'll find a place where you can be yourself, prioritize your wellbeing, and truly belong. What's in it for you? Constant learning, skill growth, great benefits, and a team that wants you to grow and succeed.
What You Will Do
Lead customer innovation engagements : Run discovery workshops and FDE-style boot camps with business and IT stakeholders to surface, qualify, and prioritize Industry AI opportunities capable of fundamentally transforming how customers operate and grow.
Define high-value Industry AI use cases : Translate business challenges into implementable AI solutions — applying AI tools in the definition process itself to sharpen requirements, agent architecture, KPIs, and quantified value metrics.
Own the end-to-end lifecycle : Drive use cases from discovery to deployment — defining requirements, building prototypes and acceptance criteria, partnering with engineering throughout, and validating business outcomes.
Deliver value rapidly : Apply a fast, iterative model that puts measurable customer value in production within weeks, not quarters.
Build the Industry AI portfolio : Turn customer learnings into industry-specific AI assets and accelerators — with documented financial and operational value, reusable across SAP globally.
Champion thought leadership and C-suite co-innovation : Represent SAP's Industry AI vision in executive forums and industry conferences, and lead strategic co-innovation at the C-suite level to shape customers' multi-year transformation agendas.
Mentor and elevate colleagues : Actively mentor the team — building capability in use case design, value engineering, and customer engagement across the practice.
What You Bring
Deep industry expertise : 8+ years in Manufacturing, Energy & Natural Resources, Consumer Products, or Professional Industries — with a track record of leading enterprise-level business transformations, not just advising on them.
Thought leadership credentials : A recognized voice in your industry domain — through published points of view, conference speaking, or advisory roles that demonstrate influence beyond your organization.
AI use case expertise : Hands-on experience defining and scaling Agentic AI solutions with a clear focus on data readiness, process fit, and measurable outcomes.
Product Management or consulting excellence : Proven track record in product definition and delivery, or in leading business transformation initiatives at the enterprise level — translating complex challenges into programs that deliver.
C-suite engagement and emotional intelligence : Proven ability to build and sustain strategic relationships at the CXO level — navigating complex organizational dynamics with emotional intelligence and driving multi-year co-innovation agendas.
Strategic thinking and complex problem solving : Ability to cut through ambiguity, identify the highest-impact AI opportunities, and chart a clear path from complex business challenge to executable solution.
Financial acumen and business value mastery : Ability to construct and defend investment-grade business cases for Industry AI — connecting use case outcomes to P&L impact, financial modelling, and enterprise strategy.
Team mentorship and capability building : Demonstrated track record of mentoring senior colleagues — coaching on driving customer engagements, use case specification, and value outcomes to raise the bar across the team
SAP platform depth : Strong working knowledge of SAP S/4HANA, SAP Business AI Platform, SAP Joule, Signavio, LeanIX, and clean-core, cloud-first architecture principles.
Communication and influence : Exceptional written and verbal English — able to write