Curation/Mailroom Coordinator

JLL empowers you to shape a brighter way .   Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong.  Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward. Shaping the future of real estate for a better world  At JLL, we see a Brighter Way forward for our clients, our people, our planet, and our communities. With over 200 years of real estate experience, we are, and always have been, in continual pursuit of brighter ways of working.    We bring to life a Brighter Way in all that we do by seeking better, smarter, more innovative ways of working. We approach our work in a warmer, more optimistic, and inclusive way.    JLL is a global leader in helping clients envision where people will live, work, play, shop, and eat.    What this opportunity involves: As a Curation / Mailroom Coordinator at JLL, you'll be at the heart of creating exceptional employee experiences across our client's corporate offices. This role combines hands-on administration and logistics support with a focus on delivering memorable face-to-face interactions. Working closely with the Workplace Lead, you'll manage the complete spectrum of workplace services—from mailroom operations and event coordination to visitor management and facility support. At JLL, we are collectively shaping a brighter way for our clients, ourselves and our fellow employees, and in this role, you'll be instrumental in making that vision a reality every day. You'll build meaningful relationships with stakeholders across all departments, respond thoughtfully to feedback, and ensure our office environments remain safe, welcoming, and optimally functional. This position requires someone who thrives in a dynamic setting, can juggle multiple priorities with ease, and takes genuine pride in creating spaces where people can do their best work. What sets JLL apart is our culture of collaboration, locally and across the globe, and you'll experience that firsthand as you coordinate with teams, manage vendors, and continuously improve our service delivery standards. An overview of the role: Deliver exceptional on-site administration services across all major office locations, ensuring seamless daily operations, a welcoming environment for employees and visitors, and well-maintained meeting rooms and event spaces Manage end-to-end mailroom operations with precision, including mail receipt, identification, processing, and timely distribution, while driving digital transformation through scanning and secure document management in compliance with record management regulations Build and maintain strong relationships with stakeholders at all levels, actively responding to feedback and coordinating courier services, legal document handling, and tracking of items in transit Conduct regular site inspections and work closely with the facilities management team to report repairs, manage contractors, perform basic troubleshooting, and manage work orders through systems like Corrigo Support the Operations Excellence Manager with SOP updates, process improvements, report generation, parking inquiries, and flexible backfill support across various functions to maintain service continuity Sounds like you? This is what we are looking for: Proven experience in a corporate or professional office environment with strong customer service focus, well-developed interpersonal skills, and the ability to manage relationships with key stakeholders while effectively managing expectations Excellent time management and project coordination skills, with the ability to meet deadlines, coordinate others