Cybersecurity Product Manager - AI & Security Operations

About Citi: Citi, the leading global bank, has approximately 200 million customer accounts and does business in more than 160 countries and jurisdictions. Citi provides consumers, corporations, governments, and institutions with a broad range of financial products and services, including consumer banking and credit, corporate and investment banking, securities brokerage, transaction services, and wealth management.   As a bank with a brain and a soul, Citi creates economic value that is systemically responsible and in our clients’ best interests. As a financial institution that touches every region of the world and every sector that shapes your daily life, our Operations & Technology teams are charged with a mission that rivals any large tech company. Our technology solutions are the foundations of everything we do from keeping the bank safe, managing global resources, and providing the technical tools our workers need to be successful to designing our digital architecture and ensuring our platforms provide a first-class customer experience. We reimagine client and partner experiences to deliver excellence through secure, reliable, and efficient services.   Our commitment to diversity includes a workforce that represents the clients we serve from all walks of life, backgrounds, and origins. We foster an environment where the best people want to work. We value and demand respect for others, promote individuals based on merit, and ensure opportunities for personal development are widely available to all. Ideal candidates are innovators with well-rounded backgrounds who bring their authentic selves to work and complement our culture of delivering results with pride. If you are a problem solver who seeks passion in your work, come join us. We’ll enable growth and progress together.

Citi is seeking a seasoned Cybersecurity Product Manager ( AI & Security Ops )   to own the end-to-end product management and enterprise delivery of major security operations platforms across a complex, multi-stakeholder environment. This is a senior-level, high-impact role requiring a rare and deliberate combination of hands-on cybersecurity operations experience, enterprise product management discipline, vendor governance expertise, and applied fluency in Artificial Intelligence (AI) as it relates to security operations. The successful candidate will apply that practitioner credibility to translate competing stakeholder needs into structured roadmaps, user stories, and platform/product delivery outcomes. They will serve as the authoritative customer voice for the assigned products while holding vendors to rigorous contractual and performance standards. This role sits at the intersection of cybersecurity operations, security engineering, and responsible AI enablement, and is central to the future of Citi's security operations capabilities. The Ideal Candidate: The ideal candidate has spent meaningful time on the operational front lines of cybersecurity operations and has subsequently moved into product or program management roles where they translate that practitioner knowledge into platform strategy and delivery. They have run or held an authoritative position in engineering and SDLC processes, running agile/scrum teams. They understand the needs of both operations and engineering and have proven experience managing vendors to ensure those needs are met. Critically, the ideal candidate approaches product capabilities, particularly leveraging AI, with informed skepticism and strategic clarity. They understand that AI can meaningfully accelerate detection, triage, and response, but also that a poorly validated model can generate alert fatigue, erode analyst trust, and introduce new risks. They can distinguish genuine capabilities from vendor marketing, ask the right questions about security capabilities and ensure that AI-driven features empower operational teams rather than undermine them. They bring both credibility with operational