INTAKE COUNSELOR (DEGREED)

Intake Counselor Del Amo Behavioral Health System, a subsidiary of UHS, offers a safe and compassionate environment for individuals looking for hope and healing from emotional, psychiatric and addiction issues. Del Amo Behavioral Health offers a wide range of options, including inpatient, outpatient and specialty programs that includes children, adolescents, adults and seniors. Whether addressing the needs of adults, adolescents or children, we are committed to providing our patients with treatment to help them find recovery that endures. Our patients receive the same quality treatment from our thoughtful and compassionate team no matter the level of care. Learn more and apply today by visiting our website at: www.delamohospital.com Benefits include: Competitive Compensation & Generous Paid Time Off Excellent Medical, Dental, Vision and Prescription Drug Plans 401(K) with company match and discounted stock plan Educational Assistance up to $5,250 at 6 months of hire Sofi Student Loan Refinancing Assistance available Challenging and rewarding work environment Career development opportunities within UHS and its 300+ Subsidiaries! The Intake Counselor responds to all persons requesting assistance either by telephone or in person, and provides psychiatric assessment, crisis intervention and referrals to Hospital staff and services to outside sources, based on the nature of the problem(s) and financial resources. Admissions to the Hospital are facilitated through coordinated efforts with the Business Office, Utilization Review and the Department of Nursing Services. Intake Counselors, who are Registered Nurses, may service as a Qualified Medical Professional (QMP) and/or a Qualified Mental Health Professional (QMHP) to perform medical screens (Medical and Mental Health Component) to determine whether an individual has an emergency medical condition. Intake Counselors who are Masters degreed or above may serve as a QMHP to perform medical screens (Mental Health Component) to determine whether an individual has an emergency medical condition. Intake/ Assessment Process Assertively responds to telephone and/or walk-in requests for psychiatric assistance. Assesses each inquiry to determine clinical need of caller and/or patient,. Identifies high risks and documents clearly on Intake Screening Form, completes High Risk Screening Form and hands off both to unit staff. Documents all inquiries on Intake Screening Form, including requests for beds that are currently not available. Conducts follow-up on potential bed availability Referral Process Maintains a good working relationship and ongoing communications with referral sources. Contacts Therapist, Nurse, Parents, or other Person(s) to obtain pertinent medical and clinical information in order to thoroughly complete the Intake Screening Form. Telephones direct outside referral source regarding disposition of case. Crisis Intervention Makes arrangements with a member of the Psychiatric Assessment Team (“P.A.T.”) to evaluate patient. Obtains all pertinent information including name of person and/or agency requesting P.A.T. services, i.e. name of patient, telephone number, address, crisis/problem, etc. Admissions Process Knowledgeable of admission criteria for all services, units, and programs. Offers admission to Partial Hospitalization Program (PHP) and Intensive Outpatient Program (IOP) levels of care when appropriate. Obtains signatures for “Conditions of Admissions” from adult patients admitted on involuntary detention (5150). Inquires as to whether potential patient has access to dangerous items that can potentially be used to harm self or others has been assessed. Carefully screens all Detox admissions for severity of withdrawal symptoms, quantity and frequency of use, treatment history, etc. Admission Process: Financial Information Researches insurance benefits carefully to determine correct payer sources. Ensures that an attempt is made to