Information Systems Engineer - NOC

Supports enterprise infrastructure and business-critical services across cloud, platform, network, storage, and virtualization environments. Responsible for monitoring, incident response, automation, operational support, and continuous improvement to ensure reliable and secure services.

Monitor, maintain, and troubleshoot infrastructure, cloud, storage, networking, and container platforms.  Manage incidents, problem investigations, service restoration, and change activities.  Implement automation and Infrastructure as Code solutions to improve operational efficiency.  Collaborate with Engineering, Architecture, Cybersecurity, Development, and Operations teams.  Develop technical documentation, runbooks, and operational procedures.  Participate in on-call support and major incident response as needed.    Technical Skills:  Linux, Windows Server, Active Directory, DNS, DHCP  VMware, Hyper-V, Kubernetes, OpenShift, Rancher  AWS (EC2, EKS, S3)  Networking: TCP/IP, routing, switching, VPN, firewalls, SNMP, NetFlow  NetApp storage, SAN, NAS, NFS, SMB/CIFS, iSCSI  LogicMonitor, Zenoss, Splunk, Instana, ServiceNow  Python, Shell, Ansible, Terraform, CloudFormation  Azure DevOps, Jenkins, GitHub, GitLab, ArgoCD  Job Requirements Bachelor's degree in IT, Computer Science, Engineering, or equivalent experience.  3-5+ years supporting enterprise infrastructure, cloud, or platform operations.  Strong troubleshooting, communication, and collaboration skills.  AWS, Kubernetes, or related certifications are a plus.

The target salary range for this position is 113,050 - 168,300 USD. The salary offered will be determined by the candidate's location, qualifications, experience, and education and may be outside of this range. The range is based on 'On Target Earnings’ (OTE) representing the total potential earnings, which is the sum of the base salary and potential commission earned when performance targets are achieved. Final compensation packages are competitive and in line with industry standards, reflecting a variety of factors, and include a comprehensive benefits package. This may cover Health Insurance, Life Insurance, Retirement or Pension Plans, Paid Time Off, various Leave options, employee stock purchase plan, and/or restricted stocks (RSU’s). These offerings are subject to regional variations and governed by local laws, regulations, and company policies. We will provide detailed information about the specific benefits for your region during the recruitment process. At NetApp, we embrace a hybrid working environment designed to strengthen connection, collaboration, and culture for all employees. This means that most roles will have some level of in-office and/or in-person expectations, which will be shared during the recruitment process.

NetApp is firmly committed to Equal Employment Opportunity (EEO) and to compliance with all federal, state and local laws that prohibit employment discrimination based on age, race, color, gender, sexual orientation, gender identity, national origin, religion, disability or genetic information, pregnancy, protected veteran status, and any other protected classification. Why You'll Thrive at NetApp At NetApp, you won't wait for the perfect moment—you'll make it. The early planning, the extra thought, the bold idea that turns good into great: That's how our people operate and how we continue to push the boundaries of data infrastructure. NetApp is the trusted partner for organizations transforming data into opportunity. As the only enterprise-grade storage service natively embedded in Google Cloud, AWS, and Microsoft Azure, we empower customers to run everything from traditional workloads to enterprise AI with unmatched performance, resilience, and security.

We celebrate mold breakers, bold thinkers, and problem solvers. We reward initiative, impact, and ownership. We provide flexibility